Madison Water Bill Pay: Convenient Options for Easy Payment

Introduction

Are you a resident of Madison, Wisconsin, and looking for convenient ways to pay your water bill? Look no further! In this article, we will provide you with all the information you need to easily pay your Madison water bill. We understand that managing your bills can be a hassle, so we have gathered useful resources and payment options to make the process as smooth as possible.

Madison Water Utility Payment Portal

To streamline the payment process and protect your banking information, the City of Madison has recently moved to a new Municipal Services payment portal [1]. This new portal offers various features and benefits to make bill payment easier and more convenient for residents. Here is what you need to know:

• Creating an Account: If you are a new user, you will need to create a new account on the Municipal Services payment portal. You will need an email address, your Municipal Service Account Number (which has not changed), and your new Customer Number (a “1” followed by your old customer number) [2].
• Existing Accounts: Existing accounts will not be moved to the new portal. If you previously used e-billing, auto-pay, or received high water use notifications, you will need to create a new account and re-sign up for these features [1].
• Payment Options: The new payment portal allows you to pay your municipal services bills online. You can also continue to pay your bills by mail or in-person [2].
• Paperless Billing: Opt for paperless billing to receive your bills electronically, reducing paper waste and making it easier to manage your bills [2].
• Auto Pay: Set up auto pay to have your bills automatically deducted from your chosen payment method. This ensures timely payments and eliminates the need for manual transactions [2].
• View Water Usage: The online payment portal allows you to view your household’s water usage and set up threshold notifications to monitor your consumption [2].

Additional Payment Options and Contact Information

In addition to the online payment portal, Madison Water Utility offers several other payment options to suit your needs. Here are some alternatives:

• Payment by Mail or In-Person: You can pay your water bill by mail or visit the office in Madison, Wisconsin. The office is located at 101 Ray Sanderson Drive, Madison, AL 35758. Office hours are Monday-Friday from 9:00 a.m. to 3:00 p.m., and the drive-thru window is open Monday-Friday from 7:00 a.m. to 4:00 p.m. [3].
• Payment Drop Box: If you prefer a drop-off option, there is a payment drop box located at 101 Ray Sanderson Drive. You can place your payments by check or money order in the drive-by drop box, and they will be posted to your account on the following business day [3].
• Pay Online: Visit the Madison Water Utility online account system to view your account information, including current and past bill statements and consumption usage. Online payments can be made using Visa or MasterCard [3].
• Pay by Phone: If you prefer to pay your bill over the phone, you can call 1-800-781-4490 to make a payment [3].
• Automatic Bank Drafting: Set up automatic bank drafting to have your utility account payment automatically deducted from your checking or savings account on the due date. Download the bank draft application, fill it out, and return it to the main office at 101 Ray Sanderson Drive, along with a voided check or a copy of a check [3].
• Late Payment Charges: Be aware that there is a 10% late fee on balances not paid on or before the due date [3].
• Contact Information: If you have any questions or need assistance with your water bill, you can contact the Madison Water Utility Customer Service department at (256) 772-0253. They will be happy to help you with any inquiries or concerns you may have [3].

Conclusion

Paying your Madison water bill has never been easier. With the new Municipal Services payment portal and various payment options available, you can choose the method that suits you best. Whether you prefer online payments, mail, in-person visits, or automatic bank drafting, Madison Water Utility has you covered. Stay on top of your bills and enjoy the convenience of these payment options.

Learn more:

1. Water Utility, City of Madison, Wisconsin
2. New Payment Portal | Water Utility, City of Madison, Wisconsin
3. Pay Your Madison Utilities Water and Wastewater Bill Office Location in Madison AL

About. City of Madison. Water Utility. Municipal Services online payment site currently down for maintenance. Customers can still pay by by IVR, in person, drop box, or by mail. …