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Pay Online or by Phone – El Paso Electric
https://www.epelectric.com/bill-management-center/pay-online-or-by-phone
Introduction
Are you an EP Electric customer looking for hassle-free ways to pay your electricity bill? Look no further! In this article, we will explore various payment options, contact information, and other essential details to help you easily manage your EP Electric bill payments.
EP Electric: A Brief Overview
EP Electric is a trusted provider of electricity services in West Texas and Southern New Mexico. They offer reliable power supply to residential and commercial customers, ensuring that your energy needs are met efficiently. To make your experience even better, EP Electric provides convenient bill payment options to suit your preferences.
Online Bill Payment with BillMatrix
One of the easiest ways to pay your EP Electric bill is through BillMatrix [1]. BillMatrix allows you to make secure payments online using a credit card, debit card, or electronic check. Here’s what you need to know about this service:
- Accepted Forms of Payment: Visa, MasterCard, Discover, ATM/debit cards with a Pulse, Star, NYCE, or ACCEL logo, and electronic checks [2].
- Payment Restrictions: The minimum payment amount is $0.01, and the maximum payment amount is $600 [2].
- Payment Processing Time: Payments made by 6 p.m. MT on a business day will post to your EP Electric account the following business day. Payments made on weekends, holidays, or after 6 p.m. MT on a business day will take two business days to post [2].
- Service Fee: A service fee of $2.35 will be applied to all payments made through BillMatrix [1].
To pay your EP Electric bill online using BillMatrix, visit their website and follow the instructions provided [2].
Other Payment Options
EP Electric understands that different customers have different preferences when it comes to bill payment. In addition to online payment, they offer the following options:
- Pay by Phone: To make your EP Electric bill payments or security deposit payments over the phone, call toll-free 1-800-624-2142 [2].
- Bill2Pay: EP Electric also provides a mobile-enabled web self-service website called Bill2Pay [3]. This platform allows you to make payments 24/7 using a credit card, debit card, or electronic check. Service fees apply based on the payment amount [3].
Contact Information
If you have any questions or need assistance with your EP Electric bill payment, you can reach out to their customer service team using the following contact information:
- Texas Customer Service: (915) 543-5970
- New Mexico Customer Service: (575) 526-5555
Additional Information
EP Electric understands that unexpected situations may arise, leading to late payments or the need for payment extensions. If you find yourself in such a situation, it’s important to contact EP Electric’s customer service team to discuss your options and avoid any service disruptions.
Here are some additional details that may be helpful:
- Late Payments: If you are unable to pay your bill by the due date, contact EP Electric’s customer service team to discuss possible arrangements and avoid late payment fees.
- Payment Extensions: EP Electric may offer payment extensions in certain circumstances. Reach out to their customer service team to inquire about eligibility and the process for requesting an extension.
- Address: EP Electric’s main office is located at [insert address].
- Email: For non-urgent inquiries, you can email EP Electric at [insert email address].
Remember, it’s always best to contact EP Electric directly for the most accurate and up-to-date information regarding your bill payment.
Sources
[1] El Paso Electric: Pay Online or by Phone. Available at: link
[2] El Paso Electric: BillMatrix. Available at: link
[3] El Paso Electric: Bill2Pay. Available at: link
Learn more:
FAQ
How do I pay my El Paso Electric Bill?
An easy and convenient way to make payments using El Paso Electric’s web self-service website or Bill2Pay app. A service fee of $1.95 will be applied to all payments made. Click here to learn more. Pay your bill almost instantly using a credit card, ATM/debit card or electronic check by phone or online with BillMatrix.
How much does Epe charge for payment?
Payments can be made 24 hours a day, 7 days a week (including holidays) using EPE’s mobile-enabled web self-service website. There is a service fee of $1.95 for all forms of payment up to $600.00 made using this service including payments made through the Bill2Pay app. Service fees beyond $600.00 are listed under Payment Thresholds below.
Does Epe offer payment kiosks?
Also, EPE now offers payment kiosks throughout our service region. Learn more. Make security deposits and bill payments using a credit card, debit card or electronic check online, 24/7.
How do I access my Epe account?
EPE customers can now easily access their EPE account and take advantage of new features right at their fingertips with the new El Paso Electric mobile app. EPE customers can download the app from either Apple Store or Google Play by simply searching El Paso Electric. Also, EPE now offers payment kiosks throughout our service region. Learn more.
Bill Management Center – El Paso Electric
Learn More. Schedule Your Payments with e-Bill. View your bill, make a payment or schedule automatic payments anytime online with e-Bill. This quick and easy service is …