Payments can be made over the phone through the Co-op’s Interactive Voice Recognition system (IVR) at 1-877-853-6731. A Berkeley Electric Cooperative account SmartHub · Pre-paid Billing · Payment Assistance
Payment Options
Are you a member of Berkeley Electric Cooperative looking for ways to pay your electric bill? Look no further! This guide will walk you through the various payment options available to you, including the convenient SmartHub app.
Payment Options
First, let’s take a look at the different payment options available to Berkeley Electric members.
Online Payment
You can pay your bill online through Berkeley Electric’s website. Simply log in to your account, select the “Pay Now” option, and follow the prompts to make a payment. You can use a debit or credit card, or transfer funds directly from your bank account.
Mobile Payment
Berkeley Electric also offers a mobile app called SmartHub, which allows you to pay your bill on the go. Download the app from the App Store or Google Play, log in to your account, and select the “Pay” option. You can then enter your payment information and complete the transaction.
Automatic Bank Draft
If you prefer, you can set up automatic bank draft to pay your bill. This involves providing your bank account information, and Berkeley Electric will automatically deduct the amount of your bill from your account each month.
In-Person Payment
If you prefer to pay in person, you can do so at any of Berkeley Electric’s office locations. Simply bring your bill and payment method (cash, check, or credit/debit card) to the office during business hours.
SmartHub
Now, let’s dive deeper into the SmartHub app and its features.
Overview
SmartHub is a convenient and secure way to manage your Berkeley Electric account from your mobile device. With the app, you can view your usage data, pay your bill, and even report outages.
Features
Here are some of the key features of the SmartHub app:
Usage Data
With SmartHub, you can view your electricity usage data in real-time, allowing you to track your consumption and make adjustments to save money. You can view your usage by day, week, or month, and even compare your usage to previous periods.
Payment
SmartHub allows you to pay your bill quickly and easily, right from your mobile device. Simply select the “Pay” option, enter your payment information, and complete the transaction. You can also set up recurring payments to ensure your bill is paid on time each month.
Outage Reporting
If you experience an outage, you can report it directly through the SmartHub app. This helps Berkeley Electric to quickly identify and address the issue, getting your power back on faster.
Account Management
In addition to paying your bill and viewing your usage data, SmartHub also allows you to manage your account settings. You can update your contact information, add or remove accounts, and even set up notifications for outages and other important events.
Conclusion
Paying your Berkeley Electric bill has never been easier, thanks to the convenience of SmartHub and the various payment options available. Whether you prefer to pay online, through the app, or in person, Berkeley Electric has you covered. Download the SmartHub app today and take control of your electric account!
FAQ
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Other Resources :
Payments can be made over the phone through the Co-op’s Interactive Voice Recognition system (IVR) at 1-877-853-6731. A Berkeley Electric Cooperative account