Mishawaka Utilities Bill Pay: A Step-by-Step Guide

As a resident of Mishawaka, paying your utility bills on time is essential to avoid any interruptions in service. The City of Mishawaka provides its residents with various payment options to make it convenient for them to pay their bills. In this article, we will guide you through the process of paying your Mishawaka utilities bill online and via mail.

Online Payment Options

The City of Mishawaka offers an online payment option for its residents to pay their utility bills. Here are the steps to follow:

1. Go to the Mishawaka Utilities website (www.mishawaka.in.gov/government/departments/mishawaka-utilities/) and click on the “Your Utility Bill” tab.
2. Click on the “Pay My Bill” button.
3. Enter your account number and name exactly as it appears on your bill.
4. Select the payment method you want to use (credit/debit card or eCheck).
5. Enter the payment amount and confirm.
6. You will receive a confirmation number, which you should keep for your records.

Mail Payment Options

If you prefer to pay your utility bill via mail, you can send a check or money order along with the payment coupon to the following address:

Mishawaka Utilities
P.O. Box 1259
Mishawaka, IN 46545-1259

Make sure to include your account number and the payment amount on the check or money order. Also, allow enough time for the payment to reach the utility office before the due date to avoid any late fees or penalties.

Autopay Program

Mishawaka Utilities also offers an autopay program, which automatically deducts the payment amount from your bank account on the due date. To enroll in the autopay program, you need to fill out the autopay application form and submit it to the utility office. You can find the form on the Mishawaka Utilities website or request it by calling the utility office at (574) 258-1113.

Frequently Asked Questions

Here are some frequently asked questions related to Mishawaka utilities bill pay:

1. How can I change my payment method?

If you want to change your payment method, you can do so by logging into your online account and updating your payment information. You can also contact the utility office at (574) 258-1113 to request a change in your payment method.

1. Can I pay my bill over the phone?

No, Mishawaka Utilities does not accept phone payments. You can only pay your bill online or via mail.

1. Can I pay my bill in person?

No, Mishawaka Utilities does not accept in-person payments. You can only pay your bill online or via mail.

1. What happens if I miss a payment?

If you miss a payment, you will receive a late notice with a penalty fee. If you fail to pay your bill for two consecutive months, your service will be disconnected.

1. How can I check my account balance?

You can check your account balance online by logging into your account or by contacting the utility office at (574) 258-1113.

Conclusion

Paying your Mishawaka utilities bill is easy and convenient with the various payment options available. You can choose to pay online or via mail, whichever suits you best. If you have any questions or concerns, you can contact the utility office for assistance. Remember to keep your account information up to date to avoid any issues with your service.