Paying Your Bill with York Water Company

If you’re a customer of the York Water Company, paying your bill is easy and convenient with the available payment options. You can choose to pay your bill online, by phone, or by mail.

Online Payment

To pay your bill online, follow these steps:

1. Go to the York Water Company website at www.yorkwater.com.
2. Click on the “Customer Service” tab at the top of the page.
3. Select “Pay My Bill” from the drop-down menu.
4. Sign in to your account or create a new one if you don’t already have one.
5. Choose the payment method you prefer, such as a credit card, debit card, or bank account.
6. Enter your payment information and confirm your payment.

Phone Payment

You can also pay your bill by phone using the York Water Company’s automated payment system. To do this:

1. Call 1-866-665-9578.
2. Follow the prompts to enter your account number and payment information.

Mail Payment

If you prefer to pay by mail, send your payment to the following address:

The York Water Company
PO Box 3009
Lancaster, PA 17604-3009

Be sure to include the bill stub for each account you want to pay.

Convenience Fees

Please note that there may be a convenience fee for using certain payment methods. For credit or debit card payments, there is a $2.25 fee per $300.00 maximum payment amount. For ACH-recurring debit payments, there is a $0.75 fee.

Emergency Assistance

If you’re experiencing a water emergency, such as a leak or burst pipe, you can contact the York Water Company’s emergency line at 717-848-2984.

Other Resources

The York Water Company offers several other resources for customers, including:

1. Water Quality: Learn about the quality of your drinking water, including consumer confidence reports, emerging contaminants, and PFAS information.
2. Wastewater Service: Find out about wastewater service in your area, including reading your meter, customer education, and backflow information.
3. Customer Service: Contact the York Water Company for general information, customer service, and billing questions.
4. Investor Relations: Get information on buying YORW stock, annual meetings, SEC filings, and corporate governance.
5. Community: Learn about the York Water Company’s community philanthropy, about York Water, and news and updates.

Conclusion

Paying your bill with the York Water Company is easy and convenient with the available payment options. Whether you choose to pay online, by phone, or by mail, your payment will be processed quickly and securely. If you have any questions or concerns, you can contact the York Water Company’s customer service department for assistance.