Xcel Energy Online Bill Pay

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Billing and Payment

Xcel Energy Online Bill Pay

Xcel Energy offers two convenient ways to pay your energy bills online: through the My Account portal and the mobile app. Here’s a step-by-step guide on how to pay your Xcel Energy bill online.

Method 1: My Account Portal

  1. Go to the Xcel Energy website (www.xcelenergy.com) and click on the “My Account” button at the top right corner of the page.
  2. Sign in to your account using your email address and password.
  3. Once you’re logged in, click on the “Billing & Payment” tab.
  4. Select the account you want to pay from the drop-down menu.
  5. Choose the payment method you prefer:
    • Standard Payment Options (No fees apply):
      • Pay online using your checking account with My Account.
      • Bank Pay from MyCheckFree is a convenient way to view and pay your bill online at your bank site.
    • Other Payment Options (Third-party fees will apply):
      • Use My Account or Kubra EZPay with your credit/debit card. Wisconsin residential customers will incur no fee, but non-residential customers will incur a 2.2% fee. Customers using their mobile device can pay with Apple Pay or Google Pay.
  6. Enter the payment amount and confirm the payment.
  7. You will receive a confirmation email once the payment is processed.

Method 2: Mobile App

  1. Download the Xcel Energy mobile app from the App Store or Google Play Store.
  2. Sign in to your account using the same email address and password as your My Account portal.
  3. Tap on the “Billing & Payment” tab.
  4. Select the account you want to pay from the drop-down menu.
  5. Choose the payment method you prefer:
    • Standard Payment Options (No fees apply):
      • Pay online using your checking account with My Account.
      • Bank Pay from MyCheckFree is a convenient way to view and pay your bill online at your bank site.
    • Other Payment Options (Third-party fees will apply):
      • Use My Account or Kubra EZPay with your credit/debit card. Wisconsin residential customers will incur no fee, but non-residential customers will incur a 2.2% fee. Customers using their mobile device can pay with Apple Pay or Google Pay.
  6. Enter the payment amount and confirm the payment.
  7. You will receive a confirmation email once the payment is processed.

Frequently Asked Questions

  1. Can I pay my Xcel Energy bill online?
    Yes, you can pay your Xcel Energy bill online through the My Account portal or the mobile app.
  2. What payment methods are accepted?
    Xcel Energy accepts checking accounts, credit/debit cards (Visa, Mastercard, Discover, and American Express), and digital wallets (Apple Pay and Google Pay).
  3. Are there any fees associated with online payments?
    There are no fees for standard payment options, but third-party fees may apply for credit/debit card payments.
  4. How do I sign up for automatic payments?
    You can sign up for automatic payments through the My Account portal or the mobile app. Simply go to the “Billing & Payment” tab and select “Automatic Payments.”
  5. Can I view my bill online?
    Yes, you can view your bill online through the My Account portal or the mobile app. Simply sign in to your account and go to the “Billing & Payment” tab.
  6. What happens if I miss a payment?
    If you miss a payment, you may be subject to a late fee. You can avoid late fees by enrolling in automatic payments or scheduling a payment in advance.

Conclusion

Paying your Xcel Energy bill online is easy and convenient. With two methods to choose from, you can select the option that works best for you. If you have any questions or concerns, you can visit the Xcel Energy website or contact their customer support team for assistance.

FAQ

How do I pay my Xcel energy bill over the phone?

Call 800-895-4999 to make a one-time payment with your debit/credit card. A $1.50 transaction fee applies for residential customers and a 2.2% transaction fee applies for non-residential customers. Please be prepared with the following information: Your complete Xcel Energy account number.

Can I pay Xcel Energy bill with credit card?

To pay your bill via credit or debit card, you can choose from the following options: Online with a credit or debit card. From the mobile app. Via phone at 800-895-4999.

How do I view my Xcel energy statement?

You may sign in just to view your electronic bill, without making a payment. Another option is to sign in and view your bill online using eBill, and then pay your bill electronically through your Payment Account. Other payment options may also become available through My Account or elsewhere at www.xcelenergy.com.

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Billing & Payment

Quick Online Payment. We’ve partnered with Kubra EZPay to offer convenient and secure bill payments using your credit or debit card. Pay Your Bill Online.

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