Pay Your Water Bill Online in Tucson – A Step-by-Step Guide

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Are you tired of writing checks or driving to the utility office to pay your water bill? The City of Tucson has made it easier for you to pay your water bill online. With just a few clicks, you can set up your account, make a payment, and even opt for paperless billing. In this article, we will guide you through the process of paying your water bill online in Tucson.

Before we begin, here are the two links you can use to pay your water bill online:

  1. Pay Your Water Bill Online: This link takes you directly to the City of Tucson’s online payment portal, where you can create an account, make a payment, and manage your water bill.
  2. Tucson Water Department: This link takes you to the Tucson Water Department’s website, where you can find information on water conservation, bill payment options, and more.

Now, let’s dive into the step-by-step guide on how to pay your water bill online in Tucson.

Step 1: Create an Online Payment Portal Account

To make a payment, you’ll need to create an account on the City of Tucson’s online payment portal. Here’s how:

  1. Go to the Pay Your Water Bill Online link.
  2. Click on the “Create an Account” button.
  3. Enter your email address and create a password.
  4. Fill out the required personal information, including your name, address, and phone number.
  5. Click “Next” to proceed.
  6. Enter your water account information, including the account number and name on the account.
  7. Click “Next” to proceed.
  8. Review the terms and conditions, and click “Agree” to complete the registration process.

Step 2: Make a Payment

Now that you have created an account, it’s time to make a payment. Here’s how:

  1. Log in to your account using the email address and password you created.
  2. Click on the “Make a Payment” button.
  3. Choose the payment method you prefer, such as a credit card or bank account.
  4. Enter the payment amount and confirm the payment.
  5. You will receive a confirmation number once the payment is processed.

Step 3: Opt for Paperless Billing

If you want to go paperless, you can opt for paperless billing through your online payment portal account. Here’s how:

  1. Log in to your account.
  2. Click on the “Paperless Billing” button.
  3. Choose whether you want to receive electronic statements only or both paper and electronic statements.
  4. Enter your email address to receive electronic statements.
  5. Click “Save” to update your paperless billing preferences.

Frequently Asked Questions

Here are some frequently asked questions related to paying your water bill online in Tucson:

  1. Can I pay my water bill online?
    Yes, you can pay your water bill online using the City of Tucson’s online payment portal.
  2. What payment methods are accepted?
    The City of Tucson accepts credit cards, debit cards, and electronic checks.
  3. Is there a fee to pay my water bill online?
    No, there is no fee to pay your water bill online.
  4. Can I view my water bill online?
    Yes, you can view your water bill online through your online payment portal account.
  5. Can I set up automatic payments?
    Yes, you can set up automatic payments through your online payment portal account.

Conclusion

Paying your water bill online in Tucson is easy, convenient, and secure. By following the steps outlined above, you can create an account, make a payment, and even opt for paperless billing. If you have any questions or concerns, you can visit the Tucson Water Department’s website or contact their customer service department for assistance.

FAQ

Where can I pay my Tucson water bill in person?

Planning and Development Services Center
Patrick K. Hardesty Midtown Multi-Service Center
Eastside City Hall
Downtown
Midtown
Eastside
201 N Stone Ave
1100 S Alvernon Way
7820 E Broadway Blvd
8:30am to 4:30pm
8:30am to 4:30pm
8:30am to 4:30pm
cashier only
dropbox & cashier
dropbox only

How much is an average water bill in Tucson Arizona?

Tucson Water customers, who last saw a residential rate increase in 2019, will see their monthly bills increase by 5.5% in the new city budget year that starts July 1. The cost for 800 cubic feet of water — the amount used by an average home — would rise from the current $41.04 to $45.60, an increase of $4.56.

Did Tucson water rates go up?

The most recent increase was for Fiscal Year 2024 and became effective July 3rd, 2023. NOTICE: On October 19, 2021, the City of Tucson Mayor and Council voted to implement a differential rate structure for Tucson Water customers located in unincorporated Pima County. These rates increased July 3rd, 2023.

Is there a water shortage in Tucson in 2023?

A tier 2a water shortage was announced for 2023. The Colorado River water is stored in Lake Mead and Lake Powell. Both lakes are experiencing record lows. If the water drops below a certain level, we won’t be able to pump water from Lake Mead.

Other Resources :

Tucson Waterwww.tucsonaz.gov › Departments › Water

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