Paying Water Bills in Houston: A Comprehensive Guide

Introduction

Paying water bills in Houston can be a straightforward process, thanks to the City of Houston’s efficient online payment system. In this guide, we’ll walk you through the steps to pay your water bill online, by phone, or in person. We’ll also cover the various payment methods available, and answer some frequently asked questions.

Online Payment

The easiest and most convenient way to pay your water bill is through the City of Houston’s online payment system. To get started, visit the Houston Water Bills website. Here, you can view your bill, make a payment, and even set up automatic payments.

To pay your bill online, follow these steps:

1. Go to the Houston Water Bills website and click on “Pay Your Bill” at the top of the page.
2. Enter your account number and password to log in to your account.
3. Select the payment method you prefer (credit/debit card, checking, or savings account).
4. Enter the amount you want to pay and confirm the payment.
5. Print or save your receipt for your records.

Phone Payment

If you prefer to pay your water bill over the phone, you can call the City of Houston’s customer service center at 713-371-1400. Have your account number and payment information ready when you call.

In-Person Payment

You can also pay your water bill in person at the Houston Public Works building located at 611 Walker St., Houston, Texas 77002. The building is open from 8:00 am to 7:00 pm, Monday through Friday.

Payment Methods

The City of Houston offers several payment methods for your convenience:

• Credit/debit card (Visa, Mastercard, American Express, Discover)
• Checking or savings account
• Cash (in person only)
• Money order (in person only)

Frequently Asked Questions

Here are some frequently asked questions related to paying water bills in Houston:

Q: Can I make a partial payment?
A: No, the City of Houston does not accept partial payments. You must pay the full amount due on your bill.

Q: Can I pay my water bill with a credit card?
A: Yes, you can pay your water bill with a credit card online or over the phone.

Q: Can I set up automatic payments?
A: Yes, you can set up automatic payments through the City of Houston’s online payment system.

Q: Can I pay my water bill in person?
A: Yes, you can pay your water bill in person at the Houston Public Works building.

Q: Can I get a receipt for my payment?
A: Yes, you can print or save a receipt for your payment online or over the phone.

Conclusion

Paying your water bill in Houston is easy and convenient, with multiple payment methods available. You can pay online, over the phone, or in person, using a credit/debit card, checking, or savings account. If you have any questions or concerns, you can contact the City of Houston’s customer service center at 713-371-1400.