Paying Your Verizon Fios Bill: A Step-by-Step Guide

Are you a Verizon Fios customer looking to pay your bill? Look no further! In this guide, we will walk you through the different payment options available to you, including paying online, in person, or over the phone. We’ll also cover frequently asked questions and troubleshooting tips to help you resolve any issues you may encounter.

Paying Your Bill Online

The easiest and most convenient way to pay your Verizon Fios bill is online. To do so, follow these steps:

1. Go to the Verizon Fios website (www.verizon.com/support/residential/account/pay-bill/how-to/)
2. Sign in to your account using your username and password.
3. Select the “Home” tab and click on “Bills” from the dropdown menu.
4. Choose the payment method you prefer:
   • Auto Pay: Eliminate stamps and late fees with Verizon’s automatic monthly payment plan. Your monthly bill is paid from the account of your choice: checking or savings account, debit card or credit card.
   • One-Time Payment: Schedule a one-time payment in advance. You can save your credit/debit card and/or your bank account as your bill payment method(s) in My Verizon.
5. Follow the prompts to enter your payment information and complete the transaction.

Paying Your Bill In Person

If you prefer to pay your bill in person, you can do so at any Verizon Fios payment location near you. To find a payment location, follow these steps:

1. Go to the Verizon Fios website (www.verizon.com/support/residential/account/pay-bill/how-to/)
2. Sign in to your account using your username and password.
3. Select the “Home” tab and click on “Bills” from the dropdown menu.
4. Click on “Pay in person” and enter your location to find a payment location near you.
5. Visit the payment location and follow the instructions to make your payment.

Paying Your Bill Over the Phone

If you prefer to pay your bill over the phone, you can call Verizon Fios’ customer service at 1.800. Verizon (1.800. 837.4966) and say: “Payment Arrangements” > Follow the instructions.

Frequently Asked Questions

Here are some frequently asked questions related to paying your Verizon Fios bill:

1. Can I still pay my bill online if I have not registered at My Verizon or am unable to sign in?
   Yes, you can pay your bill online without registering or signing in to My Verizon. Simply follow the instructions on the Verizon Fios website to make a one-time payment or set up Auto Pay.
2. Is there a charge for any payment method?
   No, there is no charge for any payment method.
3. Is there a charge for a returned check or credit card charge back?
   Yes, there is a charge for returned checks or credit card charge backs.
4. How do I set up and save a new payment method in My Verizon?
   To set up a new payment method on the My Verizon app, sign in to My Verizon, select the “Home” tab > “Bills” > “Auto pay.” To set up a new payment method on the My Verizon website, sign in to My Verizon, select “Home” > “Account” > “Account Settings” > “Account Settings Overview” > “Payment Settings” > “Add a new payment method.”
5. What’s the Online Banking payment option in My Verizon?
   The Online Banking payment option in My Verizon allows you to save your credit/debit card and/or your bank account as your bill payment method(s) in My Verizon. With Online Banking by Trustly, you don’t need to register or enter your bank’s account number, card number, or routing numbers. Trustly uses encryption in addition to your bank’s online security.

Troubleshooting Tips

If you encounter any issues while trying to pay your bill,