Valley Health Bill Pay

Valley Health Bill Pay: A Guide to Online Bill Payment

Introduction:
Valley Health System provides patients with an easy and secure way to pay their bills online. With the transition to a new billing system as of November 4, 2023, patients can now access two separate online portals to make payments on all their accounts. In this guide, we will outline the steps to follow for online bill pay and provide answers to frequently asked questions.

Online Bill Pay:
To pay your bill online, follow these steps:

1. Go to the Valley Health System website (www.valleyhealthlink.com) or the Valley Health website (www.valleyhealthsystemlv.com)
2. Click on the “Patients & Visitors” tab at the top of the page.
3. Select “Online Bill Pay” from the drop-down menu.
4. Choose the appropriate portal for your service date:
   • If your service was performed on or before November 3, 2023, and you have a MyChart account, click here.
   • If your service was performed on or before November 3, 2023, and you do not have a MyChart account, click here.
   • If your service was performed on or after November 4, 2023, click here.
5. Log in to your account or create a new one if you don’t already have one.
6. Follow the prompts to enter your payment information and complete the payment process.

Frequently Asked Questions:

1. What if I need help with online bill pay?
   You can contact the Valley Health Customer Service Team at 1-866-414-4576 Monday – Friday between 8 AM – 4:30 PM with any questions or to make a payment over the phone.
2. Can I combine payment plans across different guarantor numbers?
   No, payment plans will need to be set up under each separate guarantor number listed on your statement(s).
3. What if I have a question about my bill?
   You can visit this page for more information on patient billing or contact the Valley Health Customer Service Team at 1-866-414-4576.
4. How do I know which portal to use?
   Service dates that occurred on or before November 3, 2023, will be billed separately from any service dates of November 4, 2023, and beyond. Please review the service dates on your statement(s) before proceeding.
5. What if I don’t have a MyChart account?
   If your service was performed on or before November 3, 2023, and you do not have a MyChart account, you can still pay your bill online by following the instructions on the Valley Health System website.

Conclusion:
Valley Health System’s online bill pay system is a convenient and secure way to pay your bills. With two separate portals for service dates before and after November 4, 2023, it’s important to review your statements carefully and choose the appropriate portal. If you have any questions or concerns, the Valley Health Customer Service Team is available to assist you.