Urbandale Water Bill Pay: Convenient Options for Easy Payment

The Urbandale Water Utility is proud to offer its customers services beyond providing clean, quality water. In addition to providing convenient payment methods, e-statements, …

Are you a resident of Urbandale looking for hassle-free ways to pay your water bill? Look no further! In this article, we will provide you with all the information you need to conveniently pay your Urbandale water bill. With various payment options available, you can choose the method that suits you best. Let’s get started!

Introduction to Urbandale Water Utility

The Urbandale Water Utility is dedicated to providing clean and quality water to its customers. In addition to their water services, they also serve as a billing agent for the City of Urbandale, including charges for sanitary sewer, stormwater, and solid waste services [2].

Online Bill Payment System

The Urbandale Water Utility offers an online bill payment system for its customers. By registering for online access, you can enjoy the convenience of e-statements, online account access, and credit card payments. This system, provided in partnership with Paymentus, allows you to schedule payments for a future date, save payment methods, and even establish auto-pay by credit card [1].

To access the online bill payment system, you will need your ten-digit account number. Simply visit the Urbandale Water Utility’s website and follow the instructions to register and make payments online.

Telephone Payments

If you prefer to make your payment over the phone, the Urbandale Water Utility accepts check, credit, or debit card payments. To make a phone payment, simply call 888-598-9833 [1].

Automatic Payments

To save time and effort, you can sign up for recurring, automatic payments through the Urbandale Water Utility. With Direct Pay, the payment of your monthly statement is automatically deducted from your checking or savings account on the 15th of each month. You will receive your water bill before the automatic payment is made. To enroll in Direct Pay, complete the form provided by the Urbandale Water Utility and submit it with a voided check. Please note that authorization forms received after the 10th of the month will be effective the following month [3].

Additionally, recurring payments can also be set up through the online bill payment system. However, please be aware that these methods may have an additional convenience fee assessed by Paymentus [1].

Other Payment Options

The Urbandale Water Utility provides various payment options to cater to different preferences. Here are some additional methods you can use to pay your water bill:

• Cash, check, money orders, or credit and debit cards are accepted in person at the Urbandale Water Utility office [1].
• You can mail your payment using a check or utilize your bank’s online bill pay system [1].
• The Hy-Vee store at 8701 Douglas accepts payments at the customer service desk [1].
• For after-hours payments, there is a drive-up night depository located on the south side of the Urbandale Water Utility’s parking lot [1].

Contact Information and Additional Services

If you have any questions or need assistance with your water bill payment, you can reach out to the Urbandale Water Utility using the following contact information:

• Phone: 888-598-9833 [1]
• Email: [customer service email address]
• Address: [Urbandale Water Utility address]

The Urbandale Water Utility also offers additional services such as automatic meter readers and residential leak detection services. They are committed to providing excellent customer service and ensuring a smooth billing experience for their customers [2].

Late Payments and Payment Extensions

In case you are unable to make your payment on time, it is important to contact the Urbandale Water Utility as soon as possible. They may be able to provide you with payment extension options or work out a payment plan to help you manage your bill effectively. It is always best to communicate with them to avoid any late payment penalties or service interruptions.

Remember, timely payment of your water bill is crucial to ensure uninterrupted water services and maintain a good standing with the Urbandale Water Utility.

Sources

1. Urbandale Water Utility – How Do I Pay My Water Bill
2. Urbandale Water Utility – City Water Department – Bill Pay
3. Urbandale Water Utility – Automatic Water Bill Pay

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Learn more:

1. How Do I Pay My Water Bill – Urbandale Water Utility | Urbandale Water Utility
2. Urbandale Water Utility – City Water Department – Bill Pay
3. Automatic Water Bill Pay – Urbandale Water Utility Services | Urbandale Water Utility

E-Statements. The Urbandale Water Utility is proud to offer its customers e-statements as a convenient, eco-friendly method to receive monthly statements. By registering for e …