My Account | Tualatin Valley Water District Oregon

Managing your water account has never been easier with the Tualatin Valley Water District’s new online customer service portal and billing system! As a residential or commercial customer, you can now access your account information, pay your bills, and request services all in one place.

Ways to Pay | Tualatin Valley Water District Oregon

At the Tualatin Valley Water District, we understand that our customers have different preferences when it comes to paying their water bills. That’s why we offer a variety of payment options to suit your needs. Whether you prefer to pay online, by phone, by mail, or in person, we’ve got you covered.

Online Payment

Our new online customer service portal allows you to pay your water bill quickly and securely using a credit or debit card. Simply log in to your account, click on the “Pay Now” button, and follow the prompts to complete your payment.

Automatic Payments

If you prefer a hassle-free way to pay your water bill, consider enrolling in our automatic payment program. With this program, your water bill will be automatically deducted from your bank account each month, ensuring that your payment is always on time.

Bank/Credit Union Bill Payment

Another option for paying your water bill is to use your bank’s or credit union’s online bill payment service. Simply log in to your bank’s or credit union’s website, search for Tualatin Valley Water District, and follow the prompts to complete your payment.

Pay by Mail

If you prefer to pay your water bill by mail, simply send a check or money order along with the payment coupon to the address listed on the coupon. Please ensure that your account number is included on the check or money order to avoid any delays in processing your payment.

Pay by Phone

For your convenience, we also offer the option to pay your water bill by phone. Simply call (844) 331-8344 and follow the prompts to complete your payment using a credit or debit card.

Pay in Person

If you prefer to pay your water bill in person, you can do so at our customer service center located at 1850 SW 170th Avenue in Beaverton. We accept cash, check, or credit card payments.

Construction Projects

In addition to paying your water bill, our new online customer service portal also allows you to access information on current and upcoming construction projects, request fire flow information, and view system leaks and outages.

Customer Service Portal

Our customer service portal is designed to provide you with easy access to all of your water-related needs. Whether you need to pay your bill, request a rebate, or report a leak, we’ve got you covered.

Drinking Water Provider Look Up Tool

With our drinking water provider look up tool, you can easily find information on our water sources, treatment processes, and water quality. Simply enter your address or zip code to find out more about your drinking water.

System Leaks and Outages

At the Tualatin Valley Water District, we understand that system leaks and outages can be inconvenient and frustrating. That’s why we provide up-to-date information on any outages or leaks in our system. Simply visit our website or call our customer service center for more information.

Contact Information

If you have any questions or concerns about your water account or our services, please don’t hesitate to contact us. Our customer service center is open Monday through Wednesday from 7 a.m. to 4 p.m., Thursday through Friday from 8 a.m. to 4 p.m., and closed on weekends and holidays. You can also email us at [email protected].

Upcoming Events

Stay up-to-date on all of our upcoming events, including commission meetings, public hearings, and community events. Simply visit our website or follow us on social media to stay informed.

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Thank you for choosing the Tualatin Valley Water District as your water provider. We’re committed to providing you with safe, reliable, and affordable drinking