Paying Your SUB Bill: A Step-by-Step Guide

Are you looking for ways to pay your Springfield Utility Board (SUB) bill? Look no further! In this guide, we will take you through the process of paying your bill online, by phone, and in person. We’ll also cover some frequently asked questions and provide tips for managing your SUB account.

Paying Your SUB Bill Online

The easiest and most convenient way to pay your SUB bill is online. To get started, follow these steps:

1. Go to the SUB website: https://www.subutil.com/
2. Click on the “Pay My Bill” button in the top right corner of the page.
3. Log in to your account using your username and password. If you don’t have an account, you can create one by clicking on the “Register” button.
4. Once you’re logged in, you’ll be taken to your account dashboard. Click on the “Pay Now” button.
5. Select the payment method you want to use: credit/debit card or bank draft.
6. Enter your payment information and confirm your payment.
7. You will receive a confirmation email once your payment has been processed.

Paying Your SUB Bill by Phone

If you prefer to pay your bill over the phone, you can call the SUB customer service line at (541) 746-8451. Have your account number and payment information ready. Follow these steps:

1. Call the SUB customer service line at (541) 746-8451.
2. Follow the prompts to make a payment.
3. Enter your account number and payment information.
4. Confirm your payment.
5. You will receive a confirmation email once your payment has been processed.

Paying Your SUB Bill in Person

If you prefer to pay your bill in person, you can do so at the SUB office located at 250 A Street, Springfield, OR 97477. Follow these steps:

1. Go to the SUB office located at 250 A Street, Springfield, OR 97477.
2. Bring your bill and payment information with you.
3. Let the customer service representative know that you’d like to pay your bill.
4. They will assist you with the payment process.
5. You will receive a confirmation email once your payment has been processed.

Frequently Asked Questions

Here are some frequently asked questions about paying your SUB bill:

Q: Can I pay my bill over the phone?
A: Yes, you can pay your bill over the phone by calling the SUB customer service line at (541) 746-8451.

Q: Can I pay my bill in person?
A: Yes, you can pay your bill in person at the SUB office located at 250 A Street, Springfield, OR 97477.

Q: Can I use a credit/debit card to pay my bill?
A: Yes, you can use a credit/debit card to pay your bill online or over the phone.

Q: Can I use a bank draft to pay my bill?
A: Yes, you can use a bank draft to pay your bill online or over the phone.

Q: How do I create an online account?
A: To create an online account, go to the SUB website and click on the “Register” button. Follow the prompts to create your account.

Tips for Managing Your SUB Account

Here are some tips for managing your SUB account:

1. Create an online account to easily access your bill and payment history.
2. Sign up for paperless statements to reduce clutter and help the environment.
3. Set up automatic payments to avoid late fees.
4. Keep your account information up to date to ensure smooth billing and payment processes.
5. Contact SUB customer service if you have any questions or concerns about your bill or account.

Conclusion

Paying your SUB bill is easy and convenient, whether you choose to do it online, by phone, or in person. Remember to create an online account to easily access your bill and payment history, and consider setting up automatic payments to avoid late fees. If you have any questions or concerns, don’t hesitate to contact SUB customer service.