Southside Electric Bill Pay

Southside Electric Bill Pay – EZpay and Ways to Pay

Introduction:

Welcome to Southside Electric Cooperative’s bill pay options! We provide our members with several different payment options to make bill paying fast, easy, and hassle-free. In this article, we will discuss the two main ways to pay your Southside Electric bill: EZpay and Ways to Pay.

EZpay:

EZpay is Southside Electric Cooperative’s automatic draft program. By enrolling in EZpay, members can set up the program and forget it. This program offers a greater level of convenience for members as it automatically drafts their bank, credit union, or MasterCard, VISA, and Discover accounts each month. This means that members do not have to worry about mailing payments, buying postage, or incurring late fees.

To enroll in EZpay, members can visit the Southside Electric Cooperative website (https://www.sec.coop/) and click on the “EZpay” tab. Once logged in, members can change their printed bill status to “EZpay” and provide their bank, credit union, or credit card information. Members will receive a monthly statement and notification as to what day the payment will be deducted from their designated account.

Ways to Pay:

In addition to EZpay, Southside Electric Cooperative offers several other ways to pay your bill. Members can pay their bills at one of several self-service Quick Pay Kiosks located at each of the co-op’s four district offices: Altavista, Crewe, Dinwiddie, and Powhatan.

Members can also pay their bills online through the SmartHub app, which is available 24/7. To sign up for SmartHub, please visit https://www.sec.coop/SmartHub. Members can also call and make payments during regular SEC hours.

Prepaid Electric Service or PrePay:

SEC’s PrePay option works similarly to a pay-as-you-go cell phone or debit card. Members pay for their electric service in advance, and each day the available balance is deducted based on usage. Daily energy usage can be tracked through SmartHub to get a better understanding of how usage is distributed (especially in times of extreme weather) and where improvements can be made. Instead of waiting for their bill to arrive, members can identify where their money is being spent on a daily basis and make adjustments.

Prepaid service requires no security deposit and allows members greater control over their money. SEC members wishing to switch to PrePay may use their existing security deposit to fund their account. If an account runs out of funds and the member gets disconnected, he or she is able to pay online through the SmartHub app and payment kiosks at each SEC district office – all available 24/7. Members are also able to call and make payments during regular SEC hours. Additionally, there are no overtime or disconnect fees when the power is reconnected.

Conclusion:

In conclusion, Southside Electric Cooperative offers several convenient ways to pay your electric bill. Members can choose from EZpay, online payments through SmartHub, payment kiosks, and PrePay. By taking advantage of these payment options, members can avoid late fees, save time, and have greater control over their energy usage and expenses. If you have any questions or concerns about paying your Southside Electric bill, please call us at 1-800-552-2118. Our member service representatives will be happy to assist you.