Satilla Remc Bill Pay

Satilla REMC Bill Pay: A Guide to Effortless Payments

Introduction:
Satilla REMC, a not-for-profit electric membership cooperative, serves nine counties in Southeast Georgia. As a member-owned organization, Satilla REMC’s billing and payment processes are designed to be convenient, secure, and efficient. This guide will walk you through the various payment options available to members, including online payments through the Customer Portal and Quick Pay features, as well as the e-billing program.

Customer Portal:
The Customer Portal is a secure and user-friendly platform that allows members to manage their accounts, view billing history, and make payments. To access the portal, visit https://billing.satillaemc.com/onlineportal/ and follow these steps:

1. Sign in with your username and password or create a new user account if you don’t already have one.
2. Once logged in, you’ll be directed to the dashboard, where you can view your account balance, payment history, and other important information.
3. Click on the “Billing” tab to view your current and past bills, as well as payment options.
4. Select the “Pay Now” button to initiate a payment.
5. Choose your preferred payment method: credit/debit card, e-check, or bank draft.
6. Enter your payment information and confirm the payment.

Quick Pay:
For your convenience, Satilla REMC offers a Quick Pay feature, which allows you to make payments without logging in to the Customer Portal. To use Quick Pay, visit https://billing.satillaemc.com/onlineportal/ and follow these steps:

1. Click on the “Quick Pay” button.
2. Enter your account number, which can be found on your bill statement.
3. Choose your preferred payment method: credit/debit card, e-check, or bank draft.
4. Enter your payment information and confirm the payment.

E-Billing:
Satilla REMC also offers an e-billing program, which allows you to receive your electric statement electronically. To enroll in the e-billing program, visit the Customer Portal and follow these steps:

1. Sign in with your username and password.
2. Click on the “E-Billing” tab.
3. Enter your email address where you want to receive your electronic statements.
4. Select the “Enroll” button.

Benefits of E-Billing:

1. Convenience: Receive your statements and make payments online, anytime and anywhere.
2. Paperless: Reduce your carbon footprint and help preserve the environment.
3. Automatic Payments: Set up automatic payments to ensure your bills are paid on time, every time.
4. Real-time Updates: View your account balance and payment history in real-time.

Security and Privacy:
Satilla REMC takes the security and privacy of your personal information seriously. The Customer Portal and Quick Pay features are secured with industry-standard encryption and security protocols. Additionally, Satilla REMC will never ask for personal information, such as your social security number, via email or phone.

Troubleshooting:
If you encounter any issues with the Customer Portal or Quick Pay features, please contact Satilla REMC’s customer service department at (888) 738-6926 for assistance.

Conclusion:
Satilla REMC’s billing and payment processes are designed to be easy, secure, and efficient. By taking advantage of the online Customer Portal, Quick Pay feature, and e-billing program, you can manage your account and make payments from the comfort of your own home. If you have any questions or concerns, Satilla REMC’s customer service department is always ready to help.