Paying Your Utility Bill in San Marcos, TX

If you’re looking to pay your utility bill in San Marcos, TX, you’re in the right place! This guide will walk you through the different payment options available to you, as well as provide you with helpful links and resources to make the process as smooth as possible.

Online Payment Options

The City of San Marcos offers several online payment options for your convenience. You can choose to pay your bill through their online portal, which is available 24/7. Simply visit the City of San Marcos Utility Customer Services website and follow the prompts to make a payment. You will need your account number and a valid email address to complete the process.

You can also sign up for automatic bank draft or recurring credit card payments through the online portal. This will allow the City Utility Division to charge your balance/payment to your chosen payment method monthly. This is a convenient and secure way to ensure that your utility bill is paid on time, every time.

In-Person Payment Options

If you prefer to pay your utility bill in person, you can do so at the Utility Billing office located at 1040 Highway 123 (Seguin Highway), San Marcos, TX 78666. The office is open Monday through Friday from 8:00 AM to 5:00 PM. You can pay your bill with cash, check, or money order.

You can also pay your bill at the drive-through window during business hours. Simply drive up to the window and present your bill and payment to the attendant.

Phone Payment Options

If you prefer to pay your utility bill over the phone, you can do so by calling 512-393-8333. You will need to have your account number and payment information ready. This service is available 24/7.

Mail Payment Options

If you prefer to pay your utility bill by mail, you can do so by sending a check or money order to the following address:

City of San Marcos
Attn: Utility Billing
630 E Hopkins
San Marcos, TX 78666

Please be sure to include your account number and the payment stub from your bill.

Drop Box Locations

If you prefer to drop off your utility bill payment, you can do so at the following locations:

• Municipal Building, 630 E Hopkins, San Marcos, TX 78666
• Utility Billing, 1040 Highway 123 (Seguin Highway), San Marcos, TX 78666

Do not leave cash in the drop boxes.

Frequently Asked Questions

1. Can I pay my utility bill online?
   Yes, you can pay your utility bill online through the City of San Marcos Utility Customer Services website.
2. Can I pay my utility bill over the phone?
   Yes, you can pay your utility bill over the phone by calling 512-393-8333.
3. Can I pay my utility bill in person?
   Yes, you can pay your utility bill in person at the Utility Billing office located at 1040 Highway 123 (Seguin Highway), San Marcos, TX 78666.
4. Can I drop off my utility bill payment?
   Yes, you can drop off your utility bill payment at the Municipal Building or Utility Billing office.
5. Is there a late fee if I don’t pay my utility bill on time?
   Yes, there is a late fee of 10% of the current balance if your payment is not received by the due date.

Conclusion

Paying your utility bill in San Marcos, TX, is easy and convenient with the various payment options available. Whether you prefer to pay online, over the phone, in person, or by mail, the City of San Marcos has you covered. If you have any questions or concerns, don’t hesitate to contact Utility Customer Services at 512-393-8383.