Paying Your Water Bill in San Angelo: A Guide

As a resident of San Angelo, Texas, paying your water bill is an essential part of maintaining your household. The City of San Angelo offers several ways to pay your water bill, and this guide will outline the different methods and provide information on how to avoid potential scams.

Official Payment Methods

The City of San Angelo offers four official ways to pay your water bill:

1. Online Payment: You can pay your water bill online through the City’s online portal, Invoice Cloud. This method is available 24/7, and you can choose to make a one-time payment or set up recurring payments. To access the portal, visit www.cosatx.us/how-do-i/pay-or-purchase and follow the prompts.
2. Mail: You can mail your payment to the City of San Angelo Utility Billing/Collections, P.O. Box 5820, San Angelo, TX 76902. Please ensure that your payment is made by check or money order to ensure proper credit.
3. Drop Box: There is a 24-hour payment drop box located on the south side of City Hall Annex, 301 W. Beauregard Avenue. You can deposit your payment, made by check or money order, into the drop box at any time.
4. Phone: You can call Customer Service at 325-657-4323 and select the option to make a payment over the phone. Long-distance users can call 1-855-419-2758. Please note that phone payments are unavailable from 10 p.m. to 2 a.m. daily and 3:30 a.m. to 4:30 a.m. Mondays for system updates.

Avoid Scams: Do Not Use DOXO

The City of San Angelo’s water utility is not affiliated with the website DOXO, which claims to offer payment services for various utility companies. Some customers have reported being directed to this website, but it is not a legitimate payment method for San Angelo water bills. To avoid potential scams, please only use the official payment methods outlined above.

Conclusion

Paying your water bill in San Angelo is straightforward and convenient. The City offers four official payment methods, including online, mail, drop box, and phone. Please note that phone payments are unavailable during certain hours for system updates. To avoid potential scams, do not use the website DOXO to pay your water bill. If you have any questions or concerns, you can contact Customer Service at 325-657-4323.

FAQs

1. Can I pay my water bill online?
   Yes, you can pay your water bill online through the City’s online portal, Invoice Cloud.
2. Can I pay my water bill over the phone?
   Yes, you can call Customer Service at 325-657-4323 and select the option to make a payment over the phone.
3. Is there a drop box location where I can deposit my payment?
   Yes, there is a 24-hour payment drop box located on the south side of City Hall Annex, 301 W. Beauregard Avenue.
4. Can I use DOXO to pay my water bill?
   No, the City of San Angelo’s water utility is not affiliated with DOXO, and it is not a legitimate payment method.
5. How can I avoid potential scams when paying my water bill?
   Only use the official payment methods outlined by the City of San Angelo, and do not provide personal information or payment details to unsolicited websites or individuals.