Are you a Roanoke Gas customer looking for ways to pay your gas bill? Look no further! This guide will provide you with information on the various payment options available to you, as well as assistance programs for those who need help covering their energy costs.

Payment Options

Roanoke Gas offers several convenient ways to pay your gas bill. You can choose the option that best suits your needs and lifestyle.

Online Payment

You can pay your gas bill online using your checking or savings account. Simply log in to your Roanoke Gas account and click on the “Pay Bill” button. You can also enroll in automatic bank draft, which will automatically deduct the amount of your bill from your bank account on the due date.

One Time Payment

If you prefer to make a one-time payment, you can do so using your checking or savings account, debit or credit card. Simply log in to your Roanoke Gas account and click on the “Pay Bill” button. A convenience fee of $3.25 will apply for each payment.

Pay by Phone

You can also pay your gas bill over the phone by calling (540) 777-4427. Have your checking account, savings account, debit or credit card information ready. A convenience fee of $3.25 will apply for each payment.

Pay in Person

You can pay your gas bill in person at any Fidelity Express location. Click here for a list of locations. Please note that payments made at any non-Fidelity Express location, including Walmart, may take up to 10 days to post to your account.

Pay by Mail

If you prefer to pay by mail, send your payment to P.O. Box 70848, Charlotte, NC 28272. Make sure to include your payment coupon with your check or money order (please do not send cash) to ensure proper processing.

Payment Assistance

If you need help paying your gas bill, Roanoke Gas offers assistance programs to eligible customers.

Department of Social Services

The Department of Social Services in Bedford, Botetourt, Montgomery, and Roanoke Counties provide assistance for payment of utility bills. Contact the individual agency for further information on program requirements and qualifications.

Salvation Army

The Salvation Army also provides assistance with utility bills. Contact them at (540) 343-5335 for more information.

Information and Service Referral 211

If you need help finding assistance programs, you can contact Information and Service Referral 211. They can connect you with local organizations that offer help with utility bills and other essential needs.

Conclusion

Paying your Roanoke Gas bill is easy and convenient with the various payment options available. If you need help covering your energy costs, Roanoke Gas offers assistance programs to eligible customers. Don’t hesitate to reach out to them for support.