Paying Your Roanoke Gas Bill: Options and Assistance

Pay by Phone by calling (540) 777-4427 with your checking account, savings account, debit or credit card information. Please note a convenience fee of $3.25

Gas Bill Payment Options

Are you a Roanoke Gas customer looking for ways to pay your gas bill? Look no further! This guide will provide you with information on the various payment options available to you, as well as assistance programs for those who need help covering their energy costs.

Payment Options

Roanoke Gas offers several convenient ways to pay your gas bill. You can choose the option that best suits your needs and lifestyle.

Online Payment

You can pay your gas bill online using your checking or savings account. Simply log in to your Roanoke Gas account and click on the “Pay Bill” button. You can also enroll in automatic bank draft, which will automatically deduct the amount of your bill from your bank account on the due date.

One Time Payment

If you prefer to make a one-time payment, you can do so using your checking or savings account, debit or credit card. Simply log in to your Roanoke Gas account and click on the “Pay Bill” button. A convenience fee of $3.25 will apply for each payment.

Pay by Phone

You can also pay your gas bill over the phone by calling (540) 777-4427. Have your checking account, savings account, debit or credit card information ready. A convenience fee of $3.25 will apply for each payment.

Pay in Person

You can pay your gas bill in person at any Fidelity Express location. Click here for a list of locations. Please note that payments made at any non-Fidelity Express location, including Walmart, may take up to 10 days to post to your account.

Pay by Mail

If you prefer to pay by mail, send your payment to P.O. Box 70848, Charlotte, NC 28272. Make sure to include your payment coupon with your check or money order (please do not send cash) to ensure proper processing.

Payment Assistance

If you need help paying your gas bill, Roanoke Gas offers assistance programs to eligible customers.

Department of Social Services

The Department of Social Services in Bedford, Botetourt, Montgomery, and Roanoke Counties provide assistance for payment of utility bills. Contact the individual agency for further information on program requirements and qualifications.

Salvation Army

The Salvation Army also provides assistance with utility bills. Contact them at (540) 343-5335 for more information.

Information and Service Referral 211

If you need help finding assistance programs, you can contact Information and Service Referral 211. They can connect you with local organizations that offer help with utility bills and other essential needs.

Conclusion

Paying your Roanoke Gas bill is easy and convenient with the various payment options available. If you need help covering your energy costs, Roanoke Gas offers assistance programs to eligible customers. Don’t hesitate to reach out to them for support.

FAQ

Where can I pay my VA natural gas bill?

Payment Method
How to Pay
Key Benefits
Phone
Call us at 866.229.3578 to make a payment Monday through Friday (except for holidays) from 7 a.m. to 7 p.m.
Immediate payment
Mail
Mail a check or money order with your payment stub to: Virginia Natural Gas P.O. Box 5409 Carol Stream, IL 60197-5409

Does Roanoke gas require a deposit?

You will be required to pay the full past due amount on the account, a reconnection fee and a security deposit. If you need our technician to light your equipment, that is an additional charge. An adult over the age of 18 must be present at the time of your reconnection.

How do I contact Virginia Natural Gas?

If your home is already set up for natural gas, meaning you have an existing meter at your home, and you would like to start or stop service, please complete our start service request form or contact us at 1-866-229-3578.

How do I pay my natural gas bill in Oklahoma?

Pay your Oklahoma Natural Gas bill by phone, check or by credit or debit card using our Interactive Voice Response System (IVR). Call 800-664-5463 and follow the prompts to pay through IVR or to speak with a customer service representative.

Other Resources :

Gas Bill Payment Assistance

Pay by Phone by calling (540) 777-4427 with your checking account, savings account, debit or credit card information. Please note a convenience fee of $3.25

Leave a Comment