Payment Options for Public Works Commission Bills

The Public Works Commission (PWC) of North Las Vegas provides residents with various payment options for their water bills. The PWC understands the importance of timely payments and offers convenient methods to ensure that customers can pay their bills easily. In this article, we will discuss the different payment options available for PWC bills and provide answers to frequently asked questions regarding utility payments.

Payment Options

The PWC offers several payment options for residents to pay their water bills. These include:

1. Online Payment

Residents can pay their water bills online using their credit or debit cards. The PWC accepts payments through its online payment portal, which is secure and easy to use. To make an online payment, residents can visit the PWC’s website and click on the “Pay Your Bill” button. They will then be redirected to the payment portal, where they can enter their account number and payment details.

2. Mail

Residents can also pay their water bills by mail. They can send a check or money order along with the payment coupon to the PWC’s mailing address. The payment coupon can be found on the bottom of the water bill.

3. Automatic Bank Draft

The PWC offers an automatic bank draft service, which allows residents to automatically deduct their water bill payments from their bank accounts. To enroll in this service, residents can complete the Automatic Bank Draft Application form and return it to the PWC.

4. Payment Kiosk

The PWC has installed payment kiosks at various locations throughout North Las Vegas. Residents can pay their water bills using these kiosks, which accept cash, credit, and debit cards.

5. In-Person Payment

Residents can also pay their water bills in person at the PWC’s office. They can bring their payment coupons and payment in the form of a check, money order, or cash.

Frequently Asked Questions

1. Can I pay my water bill over the phone?
   No, the PWC does not accept phone payments for water bills. Residents can use the online payment portal, mail, automatic bank draft, payment kiosks, or in-person payment methods to pay their water bills.
2. Can I pay my water bill using a credit card?
   Yes, the PWC accepts credit card payments through its online payment portal and payment kiosks.
3. Can I pay my water bill using a debit card?
   Yes, the PWC accepts debit card payments through its online payment portal and payment kiosks.
4. Can I pay my water bill in installments?
   No, the PWC does not offer installment payments for water bills. Residents must pay their water bills in full by the due date to avoid late fees and penalties.
5. Can I get a refund if I overpay my water bill?
   Yes, the PWC will issue a refund if a resident overpays their water bill. Residents can contact the PWC’s customer service department to request a refund.
6. How can I update my payment information?
   Residents can update their payment information by logging into their online account and clicking on the “Update Payment Information” button. They can also contact the PWC’s customer service department to update their payment information.
7. What happens if I miss a payment?
   If a resident misses a payment, they will be charged a late fee. The PWC may also terminate their water service if the bill remains unpaid for an extended period.
8. Can I pay my water bill using a third-party payment processor?
   No, the PWC does not accept payments from third-party payment processors. Residents must use one of the payment methods listed above to pay their water bills.

Conclusion

Paying water bills on time is essential to avoid late fees and penalties. The Public Works Commission of North Las Vegas offers various payment options for residents to pay their water bills conveniently. Residents can choose the payment method that works best for them and make their payments on time to avoid any issues. If residents have any questions or concerns about their water bills or payments, they can contact the PWC’s customer service department for assistance.