Paying Your Bills Online through Patient Gateway

You can also learn more about your bill, sign up for a payment plan, and review your payment history. Sign up for Mass General Brigham Patient Gateway today!

Pay as Guest

Are you looking for a convenient and secure way to pay your medical bills online? Look no further than Patient Gateway, the online portal provided by Mass General Brigham. With Patient Gateway, you can pay your bills quickly and easily, view your billing statements, and manage your account from the comfort of your own home.

Finding Your Billing Account Number

Before you can start paying your bills online, you’ll need to find your billing account number. This information can be found on your billing statement. Make sure to enter the account holder’s last name correctly to ensure that you’re accessing the right account.

Contacting Support for Billing Questions

If you have any questions or concerns about your bill, you can contact Patient Gateway Technical Support for assistance. They can help you resolve any technical issues you may be experiencing, but keep in mind that they don’t have access to billing information. For billing-related questions, it’s best to call the phone number listed on your billing statement.

Understanding Visit Accounts

When paying your bills online, you may notice that your charges are grouped together into visit accounts. These represent your billing activity for a single visit, and you may have multiple visit accounts with their own balances. Keep this in mind when reviewing your billing statement and making payments.

Paying Your Bills Online

To pay your bills online, simply log in to your Patient Gateway account and navigate to the billing section. From there, you can view your billing statements, select the visit account you want to pay, and enter your payment information. You can also set up a payment plan or review your payment history.

If you don’t have a Patient Gateway account, you can easily sign up online. Once you’ve created an account, you can link your credit card or bank account for future payments. This will save you time and make it even easier to pay your bills online in the future.

MyChart® Licensed from Epic Systems Corporation

Patient Gateway is powered by MyChart®, licensed from Epic Systems Corporation. This means that you’ll have access to a secure and user-friendly platform that’s trusted by healthcare providers and patients alike.

Conclusion

Paying your medical bills online has never been easier thanks to Patient Gateway. With a simple and secure platform, you can manage your account and make payments from the comfort of your own home. If you have any questions or concerns, don’t hesitate to reach out to Patient Gateway Technical Support or the billing department. They’re there to help you every step of the way.

FAQs

  1. How do I find my billing account number?
    • Your billing account number can be found on your billing statement. Make sure to enter the account holder’s last name correctly.
  2. Who do I contact if I have a question about my bill?
    • For technical issues, contact Patient Gateway Technical Support. For billing-related questions, call the phone number listed on your billing statement.
  3. What is a visit account?
    • A visit account represents your billing activity for a single visit. You may have multiple visit accounts with their own balances.
  4. Can I save my credit card or bank account for future payments?
    • Yes, you can link your credit card or bank account for future payments by signing up for a Patient Gateway account.
  5. Is Patient Gateway secure?
    • Yes, Patient Gateway is powered by MyChart®, licensed from Epic Systems Corporation, which means it’s secure and trusted by healthcare providers and patients alike.

FAQ

Does Mass General have a patient portal?

Patient Gateway, sponsored by Massachusetts General Hospital and Mass General Brigham, provides secure, online access to your health information whenever you need it.

How do I contact Mass General Patient Gateway?

Our team can help you address any questions or concerns. Read our FAQs or contact Patient Gateway Technical Support at 800-745-9683.

What is the phone number for Massachusetts General billing?

You can also call 617-726-3884 and press 1 to pay your bill by phone.

Other Resources :

Pay as Guest

You can also learn more about your bill, sign up for a payment plan, and review your payment history. Sign up for Mass General Brigham Patient Gateway today!

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