Paying Your Water Bill in Oshkosh: A Guide to Online Bill Pay

Introduction

As a resident of Oshkosh, Wisconsin, paying your water bill is now more convenient than ever. The City of Oshkosh offers two online bill pay options, allowing you to choose the method that best suits your needs. In this guide, we will explore both options in detail, providing you with the information you need to make your water bill payment quickly and efficiently.

Option 1: Online Bill Pay

The first option for paying your water bill online is through the City of Oshkosh’s Online Bill Pay system. This system allows you to pay your bill using a credit or debit card, or by electronic check. To get started, follow these steps:

1. Go to the City of Oshkosh’s Online Bill Pay website: https://www.ci.oshkosh.wi.us/OnlineBillPay/
2. Choose the type of bill you want to pay (in this case, water bill).
3. Enter your account number and the amount you want to pay.
4. Select the payment method you prefer (credit/debit card or electronic check).
5. Follow the prompts to complete the payment process.

Option 2: Utility Billing – Payment Options

The second option for paying your water bill online is through the City of Oshkosh’s Utility Billing – Payment Options page. This page provides three payment options:

1. Cash
2. Check, Money Order, or Cashier’s Check
3. Credit Card or E-Check

To make a payment using this option, follow these steps:

1. Go to the City of Oshkosh’s Utility Billing – Payment Options website: https://www.ci.oshkosh.wi.us/UtilityBilling/PaymentOptions.aspx
2. Choose the payment method you prefer.
3. If paying by cash, check, or money order, make the payment in person at City Hall or by mail.
4. If paying by credit card or e-check, follow the prompts to complete the payment process.

Frequently Asked Questions

Q: What forms of payment are accepted for water bill payments?
A: The City of Oshkosh accepts credit/debit cards, electronic checks, cash, checks, money orders, and cashier’s checks.

Q: Can I make a partial payment?
A: No, the City of Oshkosh does not accept partial payments. You must pay the full amount due.

Q: Is there a convenience fee for paying my water bill online?
A: Yes, there is a convenience fee for using the online bill pay service. The fee is 2.95% of the payment amount, with a minimum fee of $1.32.

Q: How long does it take for my payment to process?
A: Payments made online are processed immediately. Payments made by mail may take up to 2 business days to process.

Q: Can I view my water bill online?
A: Yes, you can view your water bill online by logging into your account on the City of Oshkosh’s website.

Conclusion

Paying your water bill in Oshkosh is now easier than ever, with two online bill pay options available. Whether you prefer to use a credit/debit card, electronic check, or cash, check, or money order, the City of Oshkosh has a payment method that suits your needs. Remember to always make your payment on time to avoid any late fees or penalties. If you have any questions or concerns, you can contact the City of Oshkosh’s Utility Billing department for assistance.