Paying Your Naperville Utility Bill: A Guide

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Naperville e-bill is a free, electronic billing service that offers residents a convenient and secure way of paying utility bills. Payment is done through a

eBill Online Payment

Introduction

As a resident of Naperville, Illinois, paying your utility bill is a crucial part of maintaining your home and keeping your utilities running smoothly. The City of Naperville offers various payment options for your convenience, including online payment portals and in-person payment centers. In this guide, we will explore the two primary links for paying your Naperville utility bill and provide step-by-step instructions on how to make a payment.

Payment Options

The City of Naperville offers two free and convenient options to pay your utility bills online, 24 hours a day, seven days a week: eBill Online Payment and One-Time Payment.

  1. eBill Online Payment

eBill Online Payment is a free, electronic billing service that offers residents a convenient and secure way of paying utility bills. Payment is done through a secure login process that allows users to safely and privately view and pay utility bills 24 hours a day, seven days a week, using a credit card or personal checking account.

To enroll in eBill Online Payment, follow these steps:

  • Click on the “eBill Online Payment” link on the City of Naperville’s website.
  • Click “Sign Up” on the next page.
  • Enter your account information, including your utility account number, and create a password.
  • Once logged in, you can view and pay your utility bills online.

If you are currently enrolled in bank draft and wish to switch to payment via eBill, please send a written request to the Finance Department at 400 S. Eagle St., Naperville, IL 60540 or fax to (630) 305-6226 and allow 30 days for the change to take effect.

  1. One-Time Payment

This bill payment service requires no commitment whatsoever. You will still receive a paper bill through regular mail, but can opt to pay a single bill or all of them online, one at a time, without linking your bank account to your utility bill account.

To make a one-time payment, follow these steps:

  • Click on the “One-Time Payment” link on the City of Naperville’s website.
  • Enter your utility account number and click “Next.”
  • Select the payment method (credit card or personal checking account) and enter the payment amount.
  • Confirm the payment information and submit the payment.

Related Links

Conclusion

Paying your Naperville utility bill is now easier than ever with the City’s online payment portals. Whether you choose to enroll in eBill Online Payment or opt for a One-Time Payment, rest assured that your payment will be secure, convenient, and easy to make. If you have any questions or concerns, please contact the Finance Department at (630) 420-6059 for assistance.

FAQ

How do I pay my electric bill in Naperville IL?

Payment Options Payments may be mailed to the Finance Department, 400 S. Eagle Street, Naperville, IL 60540-5279. Utility payments may be made by phone with a credit card by calling (877) 831-6386, which is available 24/7.

What is the phone number for Naperville Ebill?

If you prefer to call, a customer service representative can be reached during business hours by dialing (630) 420-6059.

What is the average monthly utility bill in Illinois?

Monthly electric bills are a product of how much electricity you use per month and your electric rate. In Illinois, the average monthly electric bill for residential customers is $157/month, which is calculated by multiplying the average monthly consumption by the average electric rate: 1,034 kWh * 15 ¢/kWh.

What is the phone number for Naperville City?

Naperville’s Customer Care Center is available 24 hours a day, seven days a week, and should be contacted for electric outages or other related emergencies at (630) 420-6187 or TDD (630) 305-5205. FOR POLICE, FIRE AND AMBULANCE EMERGENCIES, CALL 911.

Other Resources :

Utility Services and Billing

Naperville e-bill is a free, electronic billing service that offers residents a convenient and secure way of paying utility bills. Payment is done through a

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