Montgomery Water Works Bill Pay – A Comprehensive Guide

Introduction

Welcome to the Montgomery Water Works Bill Pay guide! This article will provide you with a comprehensive overview of how to pay your water bills online, by phone, or in person. We will also cover the various payment options available, the payment schedule, and any fees associated with late payments.

Paying Your Water Bill Online

The Montgomery Water Works website offers a secure and convenient way to pay your water bill online. To make a payment, follow these steps:

1. Go to the Montgomery Water Works website: www.mwwssb.com
2. Click on the “Pay My Bill” tab located at the top right corner of the page.
3. Select “Pay Now” to proceed with the payment process.
4. Log in to your account using your username and password. If you don’t have an account, you can create one by clicking on “Create a New Account.”
5. Once logged in, you will be directed to the payment page.
6. Select the payment method you prefer, such as a credit card, debit card, or bank draft.
7. Enter the payment amount and confirm the payment.
8. You will receive a confirmation number once the payment is processed.

Paying Your Water Bill by Phone

If you prefer to pay your water bill over the phone, you can do so by calling the Montgomery Water Works customer service number at (334) 284-6000. Have your account number and payment information ready when you call.

Paying Your Water Bill In Person

You can also pay your water bill in person at the Montgomery Water Works office located at 1531 Perry Hill Road, Montgomery, AL 36106. The office is open Monday through Friday from 8:00 am to 5:00 pm.

Payment Options

Montgomery Water Works offers several payment options to suit your needs. You can choose to pay your water bill monthly, bi-monthly, or quarterly. You can also select a payment plan that works best for you.

Payment Schedule

The payment schedule for Montgomery Water Works is as follows:

• Monthly bills are due on the 15th of each month.
• Bi-monthly bills are due on the 15th of the month, and the second payment is due on the last day of the month.
• Quarterly bills are due on the 15th of January, April, July, and October.

Late Payment Fees

If you fail to make a payment by the due date, a late fee of 1.5% per month or the highest rate allowed by law will be applied to the unpaid balance. Additionally, a $10 late fee will be charged for each billing cycle.

Conclusion

In conclusion, paying your Montgomery Water Works bill is easy and convenient. You can choose to pay online, by phone, or in person. Remember to make your payment on time to avoid late fees. If you have any questions or concerns, you can contact the Montgomery Water Works customer service department at (334) 284-6000.

FAQs

1. Can I pay my water bill using a credit card?
   Yes, you can pay your water bill using a credit card online or over the phone.
2. Can I set up automatic payments for my water bill?
   Yes, you can set up automatic payments through the Montgomery Water Works website.
3. Can I pay my water bill in person?
   Yes, you can pay your water bill in person at the Montgomery Water Works office located at 1531 Perry Hill Road, Montgomery, AL 36106.
4. Can I get a payment extension if I can’t pay my water bill on time?
   Yes, you can contact the Montgomery Water Works customer service department to request a payment extension.
5. Can I view my water bill online?
   Yes, you can view your water bill online by logging into your account on the Montgomery Water Works website.