Miami-Dade Water Bill Pay: A Comprehensive Guide

Miami-Dade County residents can pay their water bills quickly and easily using the county’s online payment system. In this guide, we will outline the steps to pay your water bill online, as well as provide information on other payment methods and useful resources.

Paying Your Water Bill Online

To pay your water bill online, follow these steps:

1. Go to the Miami-Dade County website at www.miamidade.gov.
2. Click on the “Water” tab at the top of the page.
3. Select “Pay Your Water Bill” from the drop-down menu.
4. Enter your account number and click “Next.”
5. Choose your payment method: credit/debit card or e-check.
6. Enter your payment information and click “Submit.”
7. Review your payment details and click “Confirm.”
8. You will receive a confirmation number and a receipt will be sent to your email address.

Alternatively, you can also pay your water bill through the Miami-Dade Water Bill Quick Pay portal:

1. Go to the Miami-Dade Water Bill Quick Pay portal at www8.miamidade.gov/sites/waterbillquickpay.
2. Enter your account number and click “Search.”
3. Select the payment method: credit/debit card or e-check.
4. Enter your payment information and click “Submit.”
5. Review your payment details and click “Confirm.”
6. You will receive a confirmation number and a receipt will be sent to your email address.

Other Payment Methods

In addition to online payments, Miami-Dade County offers several other payment methods:

By Phone, Mail, or In Person

You can pay your water bill by phone, mail, or in person at any of the Miami-Dade County Service Centers. To pay by phone, call 305-665-7477. To pay by mail, send your payment to:

Miami-Dade Water and Sewer Department
P.O. Box 011710
Miami, FL 33201-1710

To pay in person, visit any of the service centers located throughout the county. You can find the nearest service center by visiting the Miami-Dade County website.

Automatic Bank Draft

You can also set up automatic bank draft to pay your water bill. To do so, log in to your account and select “Automatic Bank Draft” from the menu. Follow the instructions to set up the draft and confirm your enrollment.

Payment Extensions

If you are unable to pay your water bill on time, you can request a payment extension. Log in to your account and select “Request a Payment Extension” from the menu. You will need to provide a valid reason for the extension and confirm your request.

Useful Resources

Miami-Dade County offers several resources to help residents manage their water bills:

Billing Questions? Ask AVA

AVA, your Automated Virtual Assistant, can answer questions related to payment extensions, bill payments, and payment options. Start a web chat with AVA by visiting the Miami-Dade County website.

High Water Bill Investigation

If you receive a high water bill, you can request an investigation to determine the cause. Log in to your account and select “Request a High Water Bill Investigation” from the menu. You will need to provide information about your property and consumption patterns.

Conclusion

Paying your Miami-Dade water bill is quick and easy using the county’s online payment system. You can also pay by phone, mail, or in person, or set up automatic bank draft. If you need assistance, you can contact the county’s customer service department or use the automated virtual assistant, AVA.