Follow these Simple Steps to Register and Make a Payment General Inquiries : 615-862-4600 : Mon – Fri: 8:00 AM to 5:00 PM My Account Support Contact our support team at: : …
Nashville Metro Water :: My Account Login
https://mwsonline.nashville.gov/app/
Are you looking for a hassle-free way to pay your Metro Water bill? Look no further! In this article, we will guide you through the various payment options available, provide you with essential contact information, and address common concerns such as late payments and payment extensions. Let’s dive in!
Introduction to Metro Water Services
Metro Water Services is a utility company that provides water and sewer services to residents in Nashville, Tennessee. They offer convenient online bill payment options, ensuring that customers can easily manage their accounts and make timely payments.
Online Bill Pay: A Convenient Solution
Metro Water Services offers an online bill pay system that allows customers to view a wide range of account information and make payments from the comfort of their homes. With three levels of access, you can choose the option that best suits your needs:
-
Premium Access: This level offers a full set of account access options and self-service features. You can register for e-bills, create service requests, enroll in recurring payment plans, and manage your account profile. To enjoy premium access, you need to create an online account [1].
-
Standard Access: If you prefer limited account access, including balance and payment information, billing and usage histories, Standard Access is the right choice for you. No registration is required for this level [2].
-
Landlord Access: Landlords with multiple properties can benefit from this level of access. It provides access to account numbers, service addresses, account balances, and payment links for multiple properties. No registration is required for Landlord Access [2].
To make your payment process even more convenient, Metro Water Services offers the following features:
- Save payment information for future use
- Schedule payments for a later date
- Receive text message billing alerts
- Pay by text
- Set up auto-pay with e-check or credit card
- Pay using digital wallets such as Apple Pay, Google Pay, Venmo, and PayPal [2].
Payment Options and Contact Information
Metro Water Services provides several payment options to cater to different preferences. Here are the options available:
-
Online Payment: Visit the Metro Water Services website and log in to your account to make a payment. You can view your bill, pay online, and set up recurring auto-bill payments. Additional fees may apply [3].
-
Pay by Phone: Call the Metro Water Services office at 615-862-4600 to pay over the phone using VISA, MasterCard, Discover, American Express, or your checking account [3].
-
Pay by Mail: Mail your payment along with your bill to the following address:
Metro Water Services
P.O. Box 305225
Nashville, TN 37230-5225 [2]. -
Pay in Person: Visit the Metro Water Services Customer Care Center located at 1700 Third Avenue North to make a payment in person. They accept cash, checks, and major credit cards [2].
-
Pay by Bank Draft: Set up automatic payments by enrolling in the bank draft service. Your payment will be deducted from your bank account 15 days from the billing date. To qualify, you must have an account with a bank or financial institution that offers Automated Clearing House service [2].
-
Drop Box: If you prefer a secure drop-off option, you can use the drop box located near the drive-thru window at the Metro Water Services Customer Care Center. Payments must be placed in the drop box by 7:00 a.m. to be processed on the same day. Please note that cash should not be placed in the drop box [3].
Additional Information and Assistance
Metro Water Services understands that customers may have additional questions or concerns. Here are some commonly needed contact details and information:
- Phone Number: For general inquiries and assistance, you can reach Metro Water Services at 615-862-4600 [2].
- Email: If you prefer to communicate via email, you can send your inquiries to [email protected] [2].
- Address: The Metro Water Services Customer Care Center is located at 1700 Third Avenue North, Nashville, TN [2].
- Late Payments: Late payments may incur penalties or fees. If you are unable to make a payment on time, it is advisable to contact Metro Water Services to discuss possible payment arrangements or extensions [2].
- Payment Extensions: Metro Water Services may offer payment extensions in certain circumstances. It is recommended to contact their customer service for assistance and to discuss your specific situation [2].
Remember, timely bill payment ensures uninterrupted water and sewer services, so it’s essential to stay on top of your payments.
Learn more:
Metro Water Services Payment Methods | Nashville.gov
Metro Water Services Payment Methods | Nashville.gov Online payment features include the ability to: Online Bill Pay Online Bill Pay allows customers to view a wide range of …