Massillon Cable Bill Pay – A Step-by-Step Guide

Are you tired of juggling multiple bills and due dates? Look no further! This guide will walk you through how to easily pay your Massillon cable bill online using the MCTV website.

Step 1: Log in to Your MCTV Account

Before you can pay your bill, you’ll need to log in to your MCTV account. Simply visit the MCTV Support Login page and enter your email address and password. If you’ve forgotten your password, don’t worry! You can easily reset it using the “Forgot Password” button.

Step 2: Navigate to the Bill Payment Page

Once you’re logged in, click on the “Billing and Account” tab at the top of the page. From there, select “Pay Bill” to be taken to the bill payment page.

Step 3: Choose Your Payment Method

MCTV offers several convenient payment methods to choose from. You can pay online using a credit or debit card, or you can set up automatic payments through your bank account. Simply select your preferred payment method and follow the prompts to complete the payment process.

Step 4: Review Your Payment Information

Before submitting your payment, it’s important to review your payment information to ensure everything is accurate. Double-check the payment amount, payment method, and any applicable fees. If everything looks good, click “Submit” to complete your payment.

Step 5: Confirm Your Payment

After submitting your payment, you’ll be taken to a confirmation page that outlines your payment details. Take a moment to review the information and confirm that your payment was successful. You’ll also receive a confirmation email to the email address associated with your MCTV account.

Troubleshooting Tips

If you encounter any issues while paying your bill, don’t worry! MCTV has a dedicated support team ready to help. Here are a few troubleshooting tips to keep in mind:

• Make sure you have the correct account information and payment method details.
• Check that your internet connection is stable and secure.
• Ensure that your browser is up-to-date and compatible with the MCTV website.
• If you’re still having trouble, contact MCTV support at 1-800-328-1999 for assistance.

Conclusion

Paying your Massillon cable bill online is quick, easy, and secure. By following the steps outlined in this guide, you’ll be able to take care of your bill in no time. If you have any questions or concerns, don’t hesitate to reach out to MCTV support for help. Happy streaming!

FAQs

1. Can I pay my bill over the phone?
   Yes, you can pay your bill over the phone by calling 1-800-328-1999.
2. Can I pay my bill in person?
   Yes, you can pay your bill in person at the MCTV office located at 1320 4th St NW, Massillon, OH 44646.
3. Is there a late fee for unpaid bills?
   Yes, a late fee of $5 or 1.5% of the unpaid balance (whichever is greater) will be applied to unpaid bills.
4. Can I set up automatic payments?
   Yes, you can set up automatic payments through your bank account by logging in to your MCTV account and selecting “Billing and Account” > “Automatic Payments.”