Paying Utility Bills in Lawrence, Indiana: A Guide

Introduction

Paying utility bills can be a hassle, especially when you’re not sure how to do it or where to start. If you’re a resident of Lawrence, Indiana, you’re in luck! This guide will show you how to pay your utility bills quickly and easily using the City of Lawrence’s online payment system. We’ll also cover some frequently asked questions and provide you with helpful tips to make the process even smoother.

Online Bill Payment

To pay your utility bills online, follow these simple steps:

1. Go to the City of Lawrence’s website at www.cityoflawrence.org/billpay.
2. Click on the “Utility Billing” button.
3. Select “Pay Your Utility Bill” from the menu.
4. Choose how you want to pay: by Visa, Discover, MasterCard, or eCheck.
5. Enter your account number and the amount you want to pay.
6. Follow the prompts to complete the payment process.

Alternatively, you can also pay your utility bills through the City of Lawrence’s customer portal. To access the portal, you’ll need your new customer number and account number. Once you’re logged in, you can view your account information, pay your bills, and manage your auto-pay settings.

Frequently Asked Questions

Here are some frequently asked questions related to utility bill payment in Lawrence:

Q: How do I set up auto-pay for my utility bills?
A: You can set up auto-pay through the City of Lawrence’s customer portal. Simply log in, click on “Account Information,” and select “Auto-Pay.” From there, you can choose how much you want to pay each month and when you want the payment to be deducted from your account.

Q: Can I pay my utility bills by mail?
A: Yes, you can pay your utility bills by mail. Simply send a check or money order, along with the payment coupon, to the address listed on the coupon. Make sure to include your account number on the payment to ensure timely processing.

Q: Can I pay my utility bills in person?
A: Yes, you can pay your utility bills in person at the City of Lawrence’s Utility Billing office. The office is located at 200 E. 6th St., Lawrence, IN 46216. You can also use the drop box located outside the office to pay your bills after hours.

Tips and Tricks

Here are some tips and tricks to help you make the most of the City of Lawrence’s online payment system:

1. Sign up for auto-pay to avoid late fees and penalties.
2. Keep your account information up to date to ensure timely processing of your payments.
3. Use the City of Lawrence’s mobile app to pay your bills on the go.
4. Take advantage of the City’s levelized billing program to avoid large fluctuations in your utility bills.
5. Contact the Utility Billing office if you have any questions or concerns about your utility bills.

Conclusion

Paying utility bills in Lawrence, Indiana, is now easier than ever thanks to the City’s online payment system. With just a few clicks, you can pay your bills quickly and securely. Remember to sign up for auto-pay and keep your account information up to date to avoid any issues. If you have any questions or concerns, don’t hesitate to contact the Utility Billing office. Happy paying!