Mail-In Payment. Send in your payment using the convenient return envelope included with your bill. • Include your payment stub (the bottom portion of your bill)
BILL PAYMENT
The Lafayette Utilities System (LUS) provides electric, water, and wastewater services to the residents of Lafayette, Louisiana. As a customer, it is essential to know how to make timely and convenient bill payments. This guide will outline the different payment options available and provide step-by-step instructions on how to pay your LUS bills online, by mail, or in person.
Online Bill Pay
The fastest and most convenient way to pay your LUS bills is through their online bill pay system. To make a payment, follow these simple steps:
- Go to the LUS website (www.lus.org) and click on the “Bill Pay” tab at the top of the page.
- Sign in to your account using your email address and password. If you don’t have an account, click on “Create an Account” to register.
- Once signed in, select the account you want to pay from the dropdown menu.
- Choose the payment method you prefer – credit/debit card or bank draft.
- Enter the payment amount and complete the payment process.
- You will receive a confirmation email once the payment has been processed.
Mail-in Payments
If you prefer to pay your bills by mail, send your payment to the following address:
Lafayette Utilities System
P.O. Box 9700
Lafayette, LA 70509-9700
Please include your account number and the payment coupon from your bill to ensure timely processing.
In-Person Payments
You can also make payments in person at the LUS Customer Service Center located at 1301 Mudd Ave, Lafayette, LA 70501. The center is open Monday through Friday from 8:00 AM to 5:00 PM.
Payment Options
LUS offers several payment options to suit your needs. You can choose to pay your bills:
- Online through the LUS website
- By mail using a check or money order
- In person at the LUS Customer Service Center
- Automatically through bank draft
- By phone using a credit/debit card
Bill Payment FAQs
- Can I view my account history and payment history online?
Yes, you can view your account history and payment history by logging into your account on the LUS website. - Can I make a payment over the phone?
Yes, you can make a payment over the phone by calling (337) 291-8280 during normal business hours. - Can I pay my bill using a credit/debit card?
Yes, you can pay your bill using a credit/debit card online, by phone, or in person. - How do I sign up for paperless billing?
To sign up for paperless billing, log in to your account on the LUS website and click on “Paperless Billing.” - Can I pay my bill in installments?
Yes, LUS offers a installment plan for customers who need to pay their bills in installments. Contact LUS Customer Service at (337) 291-8280 for more information.
Conclusion
Paying your LUS bills is quick and easy with the various payment options available. You can choose to pay online, by mail, or in person, and even sign up for automatic bank draft or paperless billing. If you have any questions or concerns, don’t hesitate to contact LUS Customer Service at (337) 291-8280.
Other Resources :
Mail-In Payment. Send in your payment using the convenient return envelope included with your bill. • Include your payment stub (the bottom portion of your bill)