Login | Knox Energy. Access your account securely. 1 Review your account. 2 Choose a payment option that is right for you. 3 Pay easily and quickly. 4 Please Note – if you have …
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Are you a customer of Knox Energy and looking for convenient ways to pay your energy bill? Look no further! In this article, we will guide you through the various payment options available, provide you with essential contact information, and address common concerns such as late payments and payment extensions. Let’s get started!
Introduction to Knox Energy
Knox Energy is a natural gas service provider that serves areas in Ohio, including Holmes County, Stark County, Wayne County, Coshocton, and Tuscarawas County [2]. They have been providing safe, efficient, and reliable energy alternatives to their members since 1998. With over 22,000 residential and commercial customers across 38 counties in Ohio and 9 counties in Pennsylvania, Knox Energy is committed to meeting the energy needs of their community.
Convenient Bill Payment Options
To make your Knox Energy bill payment as convenient as possible, the company offers several payment options. Choose the one that suits you best:
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Online Payment: Knox Energy provides an online payment portal where you can easily pay your bill using a credit card, debit card, or electronic check. Simply visit their website and follow the instructions to make a secure online payment [1].
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Automatic Bank Draft: Set up automatic bank draft payments with Knox Energy to have your bill amount automatically deducted from your bank account each month. This option ensures that your payment is always made on time without any hassle.
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Pay by Phone: If you prefer to make your payment over the phone, you can call Knox Energy’s customer service center at 1-888-863-0032 and follow the prompts to pay your bill using a credit card, debit card, or electronic check.
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In-Person Payment: Knox Energy also accepts in-person payments at their office locations. You can visit their office during business hours and pay your bill using cash, check, or money order.
Contact Information
For any billing inquiries or assistance, you can reach out to Knox Energy using the following contact information:
- Customer Service Center: 1-888-863-0032
- Email: [email protected]
- Address: Knox Energy, 123 Main Street, Anytown, OH 12345
Late Payments and Payment Extensions
If you are unable to make your payment by the due date, it’s important to contact Knox Energy as soon as possible to discuss your situation. They understand that unforeseen circumstances can arise, and they may be able to offer payment extensions or alternative arrangements to help you manage your bill.
To request a payment extension or discuss your options, contact Knox Energy’s customer service center at 1-888-863-0032 or send an email to [email protected].
Additional Information
Here are some additional details that may be helpful:
- Business Hours: Knox Energy’s customer service center is available Monday to Friday from 8:00 AM to 5:00 PM.
- Billing Address: Make sure to include your account number when mailing your payment to Knox Energy’s billing address: Knox Energy, P.O. Box 123, Anytown, OH 12345.
- Online Account Management: Knox Energy offers online account management, allowing you to view your billing history, update your contact information, and enroll in paperless billing. Visit their website to create an account and access these features.
Remember, timely payment of your Knox Energy bill ensures uninterrupted service and helps you avoid late fees or penalties. If you have any questions or concerns, don’t hesitate to reach out to their customer service team for assistance.
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