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Billing & Payment Info – American Water
https://www.amwater.com/ilaw/customer-service-billing/billing-payment-info/
Are you a customer of Illinois American Water? Managing your water bill payments doesn’t have to be a hassle. With various payment options available, you can easily pay your bill and ensure uninterrupted water service. In this article, we will explore the different payment methods, contact information, and other important details to help you with your Illinois American Water bill payment.
Introduction to Illinois American Water
Illinois American Water is a leading water utility company serving customers across the state of Illinois. They are committed to providing reliable water services to their customers while ensuring customer satisfaction. As a customer, it’s essential to understand the various payment options available to conveniently pay your water bill.
Convenient Online Payment Option
One of the easiest ways to pay your Illinois American Water bill is through their online payment portal. By logging into MyWater, you can access a range of features to manage your account and make payments. Here’s what you can do through the online portal:
- Make a one-time payment using your bank account, free of charge.
- Make a one-time credit card payment for a small fee of $1.95.
- Schedule automatic payments to avoid late fees.
To make a payment without registering for an account, you can visit the Illinois American Water website’s bill payment page [2]. Please note that transaction fees apply for all payment methods, and you will need your account number handy.
Paying by Phone
If you prefer to make your payment over the phone, Illinois American Water offers two options:
- Pay with a credit card: Call 1-855-748-6066 and pay using your Visa or MasterCard. Remember to have your account number ready. A transaction fee of $1.95 applies [2].
- Pay with your bank account: Call 1-800-272-1325 to speak to a customer service representative and make a payment using your bank account [2].
Paying by Mail
If you prefer traditional payment methods, you can pay your Illinois American Water bill by mail. Simply send your payment along with the payment stub to the following address:
Illinois American Water
P.O. Box 6029
Carol Stream, IL 60197-6029
Please avoid sending cash, staples, or paper clips with your payment [2].
Paying In Person
Illinois American Water has agreements with several authorized payment locations across the state where you can pay your bill in person. However, please note that these locations do not accept payments by mail. It is advisable to call the payment location beforehand to ensure they still accept payments for Illinois American Water [2].
Additional Information and Support
In case you have any billing inquiries or need assistance with your Illinois American Water account, you can reach out to their customer service center at 1-800-422-2782 [3]. They are available to assist you from Monday to Friday, 7 a.m. to 7 p.m.
Here are some additional sections that may provide helpful information commonly needed by users:
- Late Payments: If you are unable to make your payment by the due date, it’s important to contact Illinois American Water’s customer service to discuss your options and avoid any service interruptions.
- Payment Extensions: In certain situations, Illinois American Water may offer payment extensions to customers facing financial difficulties. Contact their customer service to inquire about the availability of payment extensions.
- Email and Address: If you need to contact Illinois American Water via email or mail, you can find their contact information on their official website.
- Other Information: It’s always a good idea to explore the Illinois American Water website for additional resources, such as water quality reports, water conservation tips, and ways to lower your bill.
Remember, staying informed about your bill payment options and reaching out to customer service when needed can help ensure a smooth and hassle-free experience with Illinois American Water.
Learn more:
FAQ
How can I pay my Illinois American Water bill?
To pay your water/sewer bill only by phone, please call the Finance Department at 844-701-1148 (toll free). NOTE: If your service was disconnected due to non-payment, service will only be reinstated during regular business hours, and may not occur until the next business day.
How do I pay my American Water bill?
To pay your water/sewer bill only by phone, please call the Finance Department at 844-701-1148 (toll free). NOTE: If your service was disconnected due to non-payment, service will only be reinstated during regular business hours, and may not occur until the next business day.
How do I pay my water bill by phone?
To pay your water/sewer bill only by phone, please call the Finance Department at 844-701-1148 (toll free). NOTE: If your service was disconnected due to non-payment, service will only be reinstated during regular business hours, and may not occur until the next business day.