Greenville Utilities Bill Pay

Greenville Utilities Bill Pay: A Comprehensive Guide

Greenville Utilities offers various options for its customers to make bill payments. This guide will provide an overview of the different payment methods available, including paying by phone, and the information required to make a payment.

Paying by Phone

Greenville Utilities customers can make current and past due bill payments by phone, 7 days a week. A dedicated toll-free telephone number with automated technology is available 24-hours a day. In addition, telephone representatives are available weekdays from 8 a.m. until 8 p.m. EST and Saturday and Sunday from 10 a.m. until 2 p.m. EST. Call 1-844-507-3636 to make a payment.

To make a payment by phone, you will need to have the following information ready:

• Your Greenville Utilities account number
• Your bank checking or savings account number and routing number (for bank draft payments)
• Your credit/debit card number and expiration date (for credit/debit card payments)

Payment Methods

Greenville Utilities offers several payment methods for its customers to choose from. These include:

• Bank draft: This is the most convenient and cost-effective way to pay your utility bills. By signing up for automatic bank draft, your payment will be deducted from your checking or savings account on the due date.
• Credit/debit card: You can make a payment using your Visa, MasterCard, Discover, or American Express card. A convenience fee will be charged for this service.
• Pay by phone: As mentioned earlier, you can make a payment over the phone using the dedicated toll-free number.

Payment Processing Fees

Greenville Utilities charges a convenience fee for credit/debit card payments. The fee varies depending on the amount of the payment:

• $2.25 per transaction up to $500.00
• $4.50 per transaction from $500.01 – $1,000.00
• $8.00 per transaction from $1,000.01 – $10,000.00

Note that Greenville Utilities does not receive any of the convenience fees. These are merchant fees charged by banks to help defray the transaction processing costs along with the costs of extending credit.

Understanding Your Bill

Before making a payment, it’s essential to understand your bill. Greenville Utilities provides a detailed breakdown of the charges on your bill. You can find information on the different parts of your bill on the Greenville Utilities website.

Ways to Save

Greenville Utilities offers several ways to save on your utility bills. These include:

• Beat The Peak: This program helps you save money by reducing your energy usage during peak hours.
• E-300: This program provides a discounted rate for 300 kWh of electricity per month.
• Energy Services: Greenville Utilities offers free energy audits to help you identify ways to reduce your energy consumption.
• Get Ready for Winter: This program provides tips on how to prepare your home for winter and save on your energy bills.
• Summer Tips: Greenville Utilities offers tips on how to save money on your energy bills during the summer months.

Conclusion

In conclusion, Greenville Utilities offers various options for its customers to make bill payments. You can pay by phone, credit/debit card, or bank draft. It’s essential to understand your bill and the payment processing fees associated with each payment method. Additionally, Greenville Utilities offers several ways to save on your utility bills. By taking advantage of these programs and paying your bills on time, you can reduce your energy consumption and save money on your utility bills.