Gastonia Utility Bill Pay

Paying Your Utility Bill in Gastonia: A Guide

Introduction:
Welcome to the City of Gastonia’s Utility Bill Payment Guide! This article will help you navigate the process of paying your utility bills in Gastonia, NC. We’ll provide you with information on the various payment options available, as well as helpful tips and resources to make the process as smooth as possible.

Payment Options:
The City of Gastonia offers several convenient payment options for residents to pay their utility bills. You can choose the option that best suits your needs and preferences.

1. Online Payment:
   You can pay your utility bill online using the City of Gastonia’s online payment system. Simply visit the City’s website, click on the “Payment Options” tab, and select “Online Payment” to get started. You’ll need your account number and a valid credit or debit card to complete the transaction.
2. Automated Phone System:
   Another option is to use the City’s automated phone system to pay your bill. Simply dial 704-866-6714 and follow the prompts to enter your account number and payment information.
3. In-Person Payment:
   If you prefer to pay in person, you can visit the City’s Utility Customer Service office located at 150 S. York Street, Gastonia, NC 28052. The office is open Monday through Friday, 8:30 am to 5:00 pm, excluding holidays.
4. Mail-In Payment:
   You can also pay your utility bill by mail. Simply send a check or money order, along with your payment stub, to the following address:

City of Gastonia
Utility Customer Service
150 S. York Street
Gastonia, NC 28052

1. Bank Draft:
   The City of Gastonia also offers a bank draft option, which allows you to automatically deduct your utility payment from your bank account each month. To sign up for bank draft, visit the City’s website and fill out the Bank Draft Application form.

Helpful Tips and Resources:

• Make sure to have your account number and payment information ready when using the online payment or automated phone system.
• If you’re paying in person, bring your payment stub and a valid form of identification.
• If you’re mailing your payment, be sure to include your payment stub and make sure the payment is received on or before the due date to avoid late fees.
• Consider signing up for the City’s automatic bank draft option to avoid missed payments and late fees.
• For questions or concerns about your utility bill, contact the City of Gastonia’s Utility Customer Service department at 704-866-6714 or email [email protected].

Conclusion:
Paying your utility bill in Gastonia is easy and convenient with the various payment options available. Whether you choose to pay online, by phone, in person, or by mail, the City of Gastonia has made it simple and secure for residents to keep their utility accounts up to date. Remember to always have your account number and payment information ready, and consider signing up for the City’s automatic bank draft option to avoid missed payments and late fees. If you have any questions or concerns, don’t hesitate to contact the City’s Utility Customer Service department.