Frontier Internet Bill Pay: A Comprehensive Guide

Introduction

Frontier Communications is a leading telecommunications provider that offers a range of services, including internet, TV, and phone. As a customer, it is important to know how to pay your bill efficiently and effectively. In this guide, we will discuss the different ways to pay your Frontier internet bill and provide step-by-step instructions on how to do so.

Auto Pay

Auto Pay is a safe, easy, and secure way to pay your bill automatically by bank account, debit card, or major credit card. To set up Auto Pay, follow these steps:

1. Sign in to your Frontier account online or through the MyFrontier app.
2. Navigate to the “Billing” section.
3. Click on “Auto Pay” and select your preferred payment method.
4. Enter your payment information and confirm.
5. Your automatic payments will begin right away unless your current bill is due within 24 hours.

One-Time Payment in the MyFrontier App

You can also schedule a one-time payment for up to 45 days in advance in the MyFrontier app or through your online account. Here’s how:

1. Sign in to the MyFrontier app for Android or iOS.
2. From your dashboard, tap “Make a Payment.” Or tap the billing icon, then “Make a Payment.”
3. Select the amount you want to pay: total balance, past due amount, or custom amount. Tap “Select amount.”
4. Choose a payment date and tap “Select payment date.”
5. Choose your payment method and tap “Select payment method.”
6. Tap the “Pay” button.

One-Time Payment with Express Pay

Express Pay is another option for making an easy, one-time payment. Here’s how to use it:

1. Visit frontier.com/expresspay.
2. Enter your account number and email or account number and ZIP code.
3. Provide your payment details.
4. Submit your payment.

Pay by Mail

To pay your Frontier internet bill by mail, follow these steps:

1. Make your check out to Frontier and write your 17-digit account number on the “For” line.
2. There is no fee to pay by check or money order through the mail.
3. Payments are posted to your account after 5:30 p.m. on the day they are received.

Pay by Phone

You can also pay your bill by phone using Frontier’s automated system. Here’s how:

1. Call 1-800-801-6652 to pay your bill by phone.
2. There are no fees for phone payments using the automated system.
3. Phone payments can be made by bank account, debit card, or major credit card.
4. Payments are posted to your account immediately.

In-Person Payments

If you prefer to pay in person, you can do so at authorized locations across the U.S. Here’s how:

1. Visit CheckFreePay to find a location near you.
2. You can pay by cash, check, or money order.
3. A $1.50 fee applies.
4. Payments are posted to your account the next business day.

Payment Help and Support

If you need help with paying your Frontier internet bill, you can find answers to frequently asked questions and get support from Frontier’s customer service team. Here’s how:

1. Visit frontier.com/helpcenter/billing/how-to-pay-your-bill.
2. Click on “Payment help and support” at the bottom of the page.
3. You can also chat with a representative, call 1-800-921-8102, or email [email protected].

Conclusion

Paying your Frontier internet bill is easy and convenient with the various payment options available. Whether you prefer to pay online, by phone, by mail, or in person, Frontier has you covered. If you need help or have questions, Frontier’s customer service team is always available to assist you.