Paying Your Fountain Utilities Bill: A Step-by-Step Guide

Are you looking for ways to pay your Fountain Utilities bill? Look no further! This guide will walk you through the process of paying your bill quickly and easily. We’ll cover the two most popular methods of payment: online and in person.

Online Payment

The easiest and most convenient way to pay your Fountain Utilities bill is online. Simply visit the Customer Connect portal (www.fountain.customerconnectportal.com/pay-my-bill), and follow these steps:

1. Log in to your account using your username and password. If you don’t have an account, you can create one easily by clicking on the “Create an Account” button.
2. Once you’re logged in, click on the “Pay My Bill” button.
3. Select the payment method you prefer: credit/debit card or e-check.
4. Enter your payment information, and confirm your payment.
5. You will receive a confirmation email once your payment has been processed.

In-Person Payment

If you prefer to pay your bill in person, you can do so at the Fountain Utilities office, located at 116 South Main St., Fountain, CO 80817. Here’s what you need to do:

1. Bring your bill stub or account number with you.
2. Visit the Fountain Utilities office during business hours: Monday – Friday, 8:00 am – 5:00 pm.
3. Let the representative know that you’d like to pay your bill. They’ll assist you with the payment process.
4. You can pay by cash, check, or credit/debit card.
5. You’ll receive a receipt once your payment has been processed.

Frequently Asked Questions

1. Can I pay my bill over the phone?
   No, unfortunately, Fountain Utilities does not accept phone payments.
2. Can I pay my bill using a credit/debit card?
   Yes, you can use a credit/debit card to pay your bill online or in person.
3. Is there a fee for using a credit/debit card?
   No, there is no fee for using a credit/debit card to pay your Fountain Utilities bill.
4. Can I set up automatic payments?
   Yes, you can set up automatic payments through the Customer Connect portal. Simply log in to your account, click on “Pay My Bill,” and select “Auto Pay.”
5. Can I pay my bill in installments?
   No, Fountain Utilities does not offer installment payments for utility bills.
6. Can I pay my bill using a payment app?
   No, Fountain Utilities does not accept payments through payment apps.
7. Can I pay my bill using a check?
   Yes, you can pay your bill using a check, either in person or by mail. Make sure to include your account number and the payment stub with your check.

Conclusion

Paying your Fountain Utilities bill is easy and convenient, whether you choose to do it online or in person. Remember to keep your account information and payment details up to date to avoid any issues. If you have any questions or concerns, don’t hesitate to contact Fountain Utilities’ customer service at (719) 322-2010.