First Electric Bill Pay – A Comprehensive Guide

Introduction

First Electric Cooperative Corporation is a non-profit electric utility cooperative that provides reliable and affordable electricity to its members in Arkansas. As a member-oriented cooperative, First Electric offers various payment options for its customers to pay their bills conveniently. In this guide, we will discuss the two most popular payment methods, namely, the First Electric Mobile App and Pay-by-Phone.

First Electric Mobile App

The First Electric Mobile App is a free online bill payment system that allows members to pay their bills, report power outages, and monitor their energy usage. The app is available for both Android and iOS devices, and members can download it from the Apple Store or Android Market by searching for “First Electric.”

To pay your bill using the First Electric Mobile App, follow these steps:

1. Log in to your account using your username and password.
2. Click on the “Pay Now” button.
3. Select the account you want to pay.
4. Choose your preferred payment method, such as American Express, Visa, MasterCard, or Discover card, or an electronic check transaction.
5. Enter your payment information.
6. Review your payment details and click “Submit.”
7. You will receive a confirmation message once your payment has been processed.

Pay-by-Phone

First Electric also offers Pay-by-Phone, a convenient payment option that allows members to pay their bills over the phone. To pay your bill using Pay-by-Phone, follow these steps:

1. Call 844-729-3322.
2. Follow the automated prompts to enter your account number and payment information.
3. Choose your preferred payment method, such as American Express, Visa, MasterCard, or Discover card, or an electronic check transaction.
4. Enter your payment information.
5. Review your payment details and confirm your payment.

Benefits of Using First Electric Mobile App and Pay-by-Phone

Using the First Electric Mobile App and Pay-by-Phone offers several benefits, including:

1. Convenience: You can pay your bill anytime, anywhere, using your mobile device or phone.
2. Time-saving: Paying your bill online or over the phone is much faster than mailing a check or visiting a payment center.
3. Secure: Both payment methods are secure and protected by encryption technology.
4. Easy to use: The First Electric Mobile App and Pay-by-Phone systems are user-friendly and easy to navigate.
5. Real-time payment processing: Your payment will be processed immediately, and you will receive a confirmation message once your payment has been processed.

Frequently Asked Questions

1. Do I need to register for an account to use the First Electric Mobile App?
   Yes, you need to create an account to use the First Electric Mobile App.
2. Can I view my usage and report an outage using Pay-by-Phone?
   No, you cannot view your usage or report an outage using Pay-by-Phone.
3. Is there a fee for using Pay-by-Phone?
   No, there is no fee for using Pay-by-Phone.
4. Can I pay my bill using a credit card?
   Yes, you can pay your bill using American Express, Visa, MasterCard, or Discover card.
5. Can I pay my bill using an electronic check?
   Yes, you can pay your bill using an electronic check transaction.

Conclusion

In conclusion, First Electric offers two convenient payment methods, namely, the First Electric Mobile App and Pay-by-Phone. Both payment methods are secure, user-friendly, and offer real-time payment processing. By using either of these methods, you can pay your bill anytime, anywhere, without having to worry about mailing a check or visiting a payment center.