Erie Water Works Bill Pay: A Guide to Payment Options

If you’re looking to pay your Erie Water Works bill, there are several payment options available to you. You can choose the method that best suits your needs and preferences. In this guide, we’ll take you through the different payment options offered by Erie Water Works and provide you with step-by-step instructions on how to make a payment.

Payment Options

Erie Water Works offers several payment options for customers to pay their bills. You can choose from the following options:

Mail-in Payments

You can send your payment via mail using the return envelope provided with your bill. Simply detach the return envelope, fill in the required information, and mail it back to Erie Water Works along with your payment. If you don’t have a return envelope, you can send your payment to:

Erie Water Works
P.O. BOX 4170
Woburn, MA 01888-4170

Call-in Payments

You can also make a payment over the phone using your debit or credit card. Call the Erie Water Works Telephone Payment System at 855.907.3211 to make your payment.

Website Payments

Erie Water Works offers an online customer portal where you can view your account details and make a payment using e-check or debit/credit card. To make a payment online, visit the Erie Water Works website and click on the “Customer Service” tab. Then, select “Payment Options” and follow the prompts to make a payment.

Walk-in Payments

You can also make a payment in person at the Erie Water Works office located at 340 West Bayfront Parkway. You can use a debit/credit card, check, or cash to make your payment. Office hours are 8:00 a.m. to 4:30 p.m.

Drop Box Payments

If you prefer, you can drop your payment in one of the outside payment boxes located at 240 West 12th Street or 340 West Bayfront Parkway.

How to Read Your Bill

Before you make a payment, it’s important to understand how to read your bill. Here are some key things to look for on your bill:

• Account number: This is the unique number assigned to your account. You’ll need this number to make a payment.
• Billing period: This is the date range for which your bill is being calculated.
• Water usage: This is the amount of water you’ve used during the billing period.
• Rate: This is the rate at which you’re being charged for the water you’ve used.
• Total due: This is the total amount you need to pay for the billing period.

FAQs

Here are some frequently asked questions related to Erie Water Works bill pay:

1. Can I pay my bill online?
   Yes, you can pay your bill online using e-check or debit/credit card.
2. Can I pay my bill over the phone?
   Yes, you can make a payment over the phone using your debit or credit card.
3. Can I mail in my payment?
   Yes, you can send your payment via mail using the return envelope provided with your bill or by sending it to the address listed above.
4. Can I make a payment in person?
   Yes, you can make a payment in person at the Erie Water Works office located at 340 West Bayfront Parkway.
5. How long does it take for my payment to be processed?
   Payments made online or over the phone are processed immediately. Payments made by mail may take 24-72 hours to be processed.

Conclusion

Paying your Erie Water Works bill is easy and convenient with the various payment options available. Whether you prefer to pay online, over the phone, by mail, or in person, there’s a payment method that suits your needs. Remember to read your bill carefully and make sure you have your account number and payment information handy. If you have any questions or concerns, you can contact Erie Water Works customer service at (814) 870-8000.