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EPB Chattanooga – Make a payment | EPB
https://epb.com/portal/payment/make-payment/
Are you looking for a hassle-free way to pay your EPB bill? Look no further! In this article, we will provide you with all the information you need to make your EPB bill payment process smooth and convenient. EPB (Electric Power Board) is a trusted utility company that provides electricity, internet, and other services to the Chattanooga area. With a focus on customer satisfaction, EPB offers various payment options to suit your needs. Let’s explore the different ways you can pay your EPB bill.
Online Bill Payment
EPB offers a user-friendly online bill payment system that allows you to pay your bill from the comfort of your own home. Simply visit the EPB website and log in to your account. From there, you can easily view your bill and make a payment using a credit card, debit card, or bank account. The online bill payment system is secure and convenient, saving you time and effort. [1]
Automatic Bank Draft
If you prefer a hands-off approach to bill payment, EPB offers an automatic bank draft option. With this service, your bill amount will be automatically deducted from your bank account on the due date. This ensures that your bill is always paid on time, without the need for manual intervention. To set up automatic bank draft, simply contact EPB customer service and provide them with your bank account information. [2]
Pay by Phone
EPB understands that some customers prefer to make payments over the phone. That’s why they offer a convenient pay-by-phone service. Simply call the EPB customer service number and follow the prompts to make a payment using your credit card, debit card, or bank account. This option is perfect for those who are on the go or prefer to make payments without logging into an online account. [2]
In-Person Payment
For those who prefer to make payments in person, EPB provides several payment locations throughout their service area. You can visit the EPB main office or one of their branch locations to make a payment using cash, check, credit card, or debit card. The EPB main office even offers a curbside EZ-Pay kiosk for added convenience. [2]
Payment Extensions and Assistance
EPB understands that there may be times when paying your bill is difficult. If you find yourself in this situation, EPB offers payment extensions to help you avoid service disruptions. To request a payment extension, you must meet certain criteria, such as not having a balance over $600 or a returned check for insufficient funds outstanding. Simply log in to your secure MyEPB account or contact EPB customer service to request a payment extension. [2]
If you are in need of financial assistance, EPB’s Power Share program provides direct support to families in need. This program is made possible by customer contributions through monthly electric power bills or pledges. All donated funds are distributed to local families through United Way 211. To find out more about contributing to Power Share or to seek assistance, contact EPB customer service or United Way 211. [2]
Contact Information
If you have any questions or need further assistance regarding your EPB bill payment, you can reach out to EPB customer service using the following contact information:
- Phone: 423-648-1372 (Residential Customers) or 423-648-1500 (Business Customers)
- Email: [email protected]
- Address: EPB, 10 West M.L. King Blvd., Chattanooga, TN 37402
Conclusion
Paying your EPB bill has never been easier with the various payment options provided by EPB. Whether you prefer online bill payment, automatic bank draft, pay-by-phone, or in-person payment, EPB has you covered. Additionally, EPB offers payment extensions and assistance programs for those in need. Take advantage of these convenient options and ensure your EPB bill is paid on time, every time.
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FAQ
How do I pay my EPB bill?
You can pay them directly on this website. Or pay on doxo with credit card, debit card, Apple Pay or bank account. How can I contact EPB about my bill? Ask your billing questions directly by phone 423-648-1372 or email ( [email protected] ). I’m looking for my bill. Where can I find it? You can find your bill online at EPB .
What is the customer portal for EPB?
EPB Billing Portal – Your online home for all things related to your EPB account. From here you can view previous bills, make or schedule payments, and set up paperless billing. One-Time Payment – Here you can use our simple interface to make a single, one-time payment to an account. All you need is your 12-digit account number to get started.
What is EPB Paperless Billing?
EPB encourages all customers to enroll in paperless billing. When you do, you will receive a one-time $10 credit per account. To switch to paperless billing, please click here or call 423-648-1372. Why is my energy bill so high? Power bills vary depending on the amount of electric power you use.
EPB Chattanooga – Customer Portal | EPB
Pay bills, change service, sign up for Levelized Billing, Auto Pay, Paperless billing, and more!
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Phone: (423) 648-1372