Paying Your Entergy New Orleans Bill: A Guide to Payment Options

Are you looking for ways to pay your Entergy New Orleans bill? Look no further! This guide will provide you with all the information you need to know about payment options, billing options, and tools to manage your bill. We’ll also cover what to do if you need help paying your bill. Let’s get started!

Payment Options

Entergy New Orleans offers several flexible payment options to fit your needs. You can choose how your energy bill is calculated, as well as when, where, and how you pay it. Here are some of the payment options available:

1. Online Payment

You can make a payment online through MyEntergy, Entergy’s online customer portal. Simply log in to your account, select “Make a Payment,” and follow the prompts. You can pay using a credit or debit card, or directly from your bank account.

2. Automatic Bank Draft

With automatic bank draft, your monthly bill amount will be automatically deducted from your bank account on the due date. To enroll, log in to MyEntergy and select “Payment Options” from the menu.

3. Pay by Phone

You can also pay your bill over the phone using our automated phone system. Simply call 1-800-968-8243 (1-800-9OUTAGE) and follow the prompts.

4. Mail a Payment

If you prefer to pay by mail, you can send a check or money order to:

Entergy New Orleans, LLC
P.O. Box 1031
New Orleans, LA 70117-1031

Be sure to include your account number and the top portion of your bill with your payment.

5. In-Person Payment

You can also make a payment in person at one of our payment locations:

• Entergy New Orleans, LLC – 1201 Canal St, New Orleans, LA 70112
• Entergy Louisiana, LLC – 4500 Veterans Memorial Blvd, Metairie, LA 70002

Billing Options

In addition to payment options, Entergy New Orleans also offers several billing options to fit your needs. Here are some of the billing options available:

1. Budget Billing

Budget billing allows you to spread your energy costs evenly throughout the year. We’ll estimate your annual energy usage and divide it into 12 equal payments. This option is available for residential and small commercial customers.

2. Time-of-Day Pricing

Time-of-day pricing allows you to save money by shifting your energy usage to off-peak hours. You’ll be charged a lower rate for energy used during off-peak hours (9 PM – 12 PM) and a higher rate during peak hours (12 PM – 9 PM).

3. Real-Time Pricing

Real-time pricing allows you to save money by shifting your energy usage in response to real-time market prices. You’ll be charged a lower rate for energy used during periods of low demand and a higher rate during periods of high demand.

Tools to Manage Your Bill

In addition to payment and billing options, Entergy New Orleans also offers several tools to help you manage your bill. Here are some of the tools available:

1. MyEntergy

MyEntergy is Entergy’s online customer portal. You can use it to view your bill, make a payment, and manage your account.

2. Billing History

You can view your billing history online or through the MyEntergy mobile app. This can help you identify areas where you can save money and make adjustments to your energy usage.

3. Energy Usage Insights

Entergy New Orleans offers energy usage insights to help you understand your energy usage patterns. You can view your energy usage data online or through the MyEntergy mobile app.

I Need Help Paying My Bill

If you’re having trouble paying your bill, Entergy New Orleans offers several resources to help. Here are some of the resources available:

1. Bill Payment Assistance

Entergy New Orleans offers bill payment assistance to customers who