How to Pay Your Detroit Water Bill: A Comprehensive Guide

You can pay your water bill and access your Detroit Water and Sewerage Department (DWSD) account on our Customer Portal. On the portal you can: View your current bill and billing history; Make or schedule a payment; Enroll in auto-pay; Enter a payment arrangement; or See and track your water usage. See more

  • 1. View your current bill and billing history;
  • 2. Make or schedule a payment; See more
  • 1. If your name is on your DWSD bill you can register here.
  • 2. If your name is not on your DWSD bill, call Custom… See more

Visit one of the more than 50 no-fee kiosks in and around Detroit and use cash, check or debit/credit card to pay your bill. Find your nearby kiosk. Call our … See more

Customer Portal | City of Detroit

https://detroitmi.gov/departments/water-and-sewerage-department/dwsd/customer-portal

Introduction

Are you a resident of Detroit looking for information on how to pay your water bill? Look no further! In this article, we will provide you with a step-by-step guide on how to pay your Detroit water bill conveniently and efficiently. We understand that paying bills can sometimes be a hassle, but with the right information and resources, the process can be made much easier.

Detroit Water & Sewerage Department

The Detroit Water & Sewerage Department (DWSD) is responsible for providing clean and safe water to the residents of Detroit. They offer various payment options to ensure that customers can easily pay their water bills. One of the resources we found is the official DWSD Customer Portal [1]. This portal provides a safe and effective way for residents to track water usage, pay utility bills, schedule payment plans, and obtain mobile customer support.

Paying Your Detroit Water Bill

Online Payment

One convenient way to pay your Detroit water bill is through the DWSD Customer Portal. This online platform allows you to make payments using a debit or credit card. Simply visit the Customer Portal website and follow the instructions to create an account. Once you have an account, you can easily view and pay your water bill online.

Payment Kiosks

If you prefer to pay in person, you can visit one of the more than 50 no-fee kiosks in and around Detroit. These kiosks accept cash, check, or debit/credit card payments [1]. To find a kiosk near you, you can use the locator tool provided on the DWSD website.

Pay-by-Phone

Another option is to use the automated pay-by-phone system. Simply call (313) 267-8000 and follow the prompts to make a payment using your debit or credit card [1].

Payment by Mail

If you prefer to pay by mail, you can send your payment with a check or money order payable to the “Board of Water Commissioners.” Be sure to include your account number on the payment and mail it to the address provided by DWSD.

Additional Information

Late Payments and Payment Extensions

If you are unable to make your payment on time, it is important to contact DWSD as soon as possible. They may be able to provide you with a payment extension or offer assistance through their Water Assistance Programs [3]. It is crucial to communicate with DWSD to avoid any late fees or service interruptions.

Contact Information

If you have any questions or need further assistance, you can contact DWSD directly. Here is their contact information:

  • Phone: (313) 267-8000
  • Email: [email protected]
  • Address: Detroit Water & Sewerage Department, 735 Randolph St, Detroit, MI 48226

Conclusion

Paying your Detroit water bill doesn’t have to be a complicated process. By utilizing the various payment options provided by the Detroit Water & Sewerage Department, you can easily and conveniently pay your bill. Whether you choose to pay online, at a kiosk, by phone, or through the mail, DWSD is committed to ensuring that you have a smooth and hassle-free experience.


Learn more:

  1. Customer Portal | City of Detroit
  2. City of Detroit Water & Sewerage Department
  3. Billing and Payments | City of Detroit

DWSD Pay My Water Bill | City of Detroit

More Info /How-Do-I/Find/DWSD-Alerts-and-News/ArticleID/1843/DWSD-Improves-Customer-Conve… /paymywaterbill DWSD’s mobile-friendly customer care site, helping …

Leave a Comment