Paying Your Denton Electric Bill: A Guide to Payment Options

Introduction

Paying your electric bill on time is important to avoid late fees and ensure uninterrupted service. The City of Denton, Texas, offers various payment options for its residents to pay their electric bills conveniently. In this guide, we will explore the different payment options available and provide step-by-step instructions on how to pay your Denton electric bill.

Payment Options

The City of Denton offers several payment options for its residents to pay their electric bills. You can choose the option that best suits your needs and preferences. The following are the payment options available:

1. Pay Online

You can pay your electric bill online using the City of Denton’s official website. To make a payment, follow these steps:

1. Go to the City of Denton’s website at www.cityofdenton.com.
2. Click on the “Pay” button located at the top right corner of the page.
3. Select “Payment Options” from the drop-down menu.
4. Choose “Electric” as the account type.
5. Enter your account number and last name or business name.
6. Click “Next” to proceed to the payment page.
7. Select your preferred payment method (eCheck, credit card, or debit card).
8. Enter your payment information and confirm your payment.
9. Print or save your receipt for future reference.

2. Pay by Phone

You can also pay your electric bill over the phone by calling the City of Denton’s Customer Service department at (940) 349-8700. Have your account number and payment information ready when you call.

3. Pay by Mail

If you prefer to pay by mail, you can send your payment to the City of Denton’s payment processing center. Here’s how:

1. Detach the payment stub from your bill and include it with your payment.
2. Make your check, money order, or cashier’s check payable to “City of Denton.”
3. Write your account number on the memo line of your check or money order.
4. Mail your payment to:

City of Denton
P.O. Box 660150
Dallas, TX 75266-0150

4. Pay in Person

You can also pay your electric bill in person at the City of Denton’s Customer Service department located at 601 E. Hickory St., Suite F. You can pay using cash, check, credit card, or debit card.

5. Pay at a Drop Box

The City of Denton has two drop box locations where you can pay your electric bill. The first drop box is located in the parking lot at the corner of Hickory Street and Railroad Avenue, west of City Hall East. The second drop box is located inside the Customer Service lobby at City Hall East, Suite F. You can drop off your payment anytime, and it will be processed the next business day.

6. Pay at a Remote Location

The City of Denton has partnered with Fidelity Express to offer payment locations throughout the city. You can find a list of locations on the Fidelity Express website.

Conclusion

Paying your Denton electric bill is now easier than ever with the various payment options available. Choose the option that works best for you and make your payment before the due date to avoid late fees. If you have any questions or concerns, you can contact the City of Denton’s Customer Service department at (940) 349-8700.