Crystal Springs Water Bill Pay – A Comprehensive Guide

Introduction

Crystal Springs Water Company provides utility services for Porter and the surrounding areas. As a resident or business owner in this area, you may need to pay your water and sewer bill online. In this guide, we will walk you through the process of making a payment using the Crystal Springs Water Company’s online payment system. We will also provide you with information on the fees associated with online payments.

Table of Contents

1. Introduction
2. Make a Payment
3. Service Fees
4. Payment Options
5. Payment Process
6. FAQs
7. Conclusion

Make a Payment

To make a payment, follow these steps:

1. Go to the Crystal Springs Water Company’s website at www.cswci.com/pay.
2. Click on the “Make a Payment” button.
3. Select the type of payment you want to make (water or sewer).
4. Enter your account number and last payment amount.
5. Choose your preferred payment method (credit/debit card or e-check).
6. Enter your payment information and confirm the payment.
7. Print or save your receipt for your records.

Service Fees

Please note that there are service fees associated with online payments. The fees are as follows:

• Credit/Debit Card: 2.75% of the payment amount
• E-Check: $1.50 flat fee

Payment Options

You have two payment options: credit/debit card or e-check.

• Credit/Debit Card: You can use Visa, Mastercard, American Express, or Discover credit/debit cards.
• E-Check: You can use your checking account to make a payment.

Payment Process

The payment process is secure and straightforward. Once you have selected your payment method, you will be redirected to a secure payment portal. Enter your payment information, and the system will process your payment. You will receive a confirmation email once the payment has been processed.

FAQs

1. Can I pay my bill over the phone?
   No, the Crystal Springs Water Company does not accept payments over the phone.
2. Can I pay my bill in person?
   Yes, you can pay your bill in person at the Crystal Springs Water Company office located at 123 Main St, Porter, TX 77365.
3. Can I set up automatic payments?
   Yes, you can set up automatic payments through the Crystal Springs Water Company’s online payment system.
4. Can I pay my bill by mail?
   Yes, you can pay your bill by mail. Please send your payment to: Crystal Springs Water Company, PO Box 123, Porter, TX 77365.
5. How long does it take for my payment to process?
   Payments made before 4 pm CST will be processed the same day. Payments made after 4 pm CST will be processed the next business day.

Conclusion

Paying your Crystal Springs Water bill online is easy and convenient. Follow the steps outlined in this guide to make a payment. Remember to note the service fees associated with online payments. If you have any questions or concerns, refer to the FAQs section or contact the Crystal Springs Water Company directly.

If you have any issues with the online payment system, you can contact the Crystal Springs Water Company’s customer service department at (281) 354-6264.