Columbus Utilities Bill Pay

The City of Columbus, Ohio offers an easy and convenient way to pay utility bills online through its website. Residents can pay their utility bills, healthcare bills, parking tickets, permits, and licenses using the online payment system. In this article, we will guide you through the process of paying your utility bills online.

Paying Your Utility Bills Online

To pay your utility bills online, follow these simple steps:

1. Go to the City of Columbus website at www.columbus.gov.
2. Click on the “Services” tab at the top of the page.
3. Select “Make a Payment” from the drop-down menu.
4. Choose “Utility Bill” as the payment type.
5. Enter your account number and last payment amount.
6. Select the payment method (credit/debit card or e-check).
7. Enter the payment amount and confirm the payment.
8. Print or save the receipt for your records.

Benefits of Online Payment

Paying your utility bills online has several benefits, including:

1. Convenience: You can pay your bills from the comfort of your own home, 24/7, without having to visit a physical location.
2. Time-saving: Online payment eliminates the need to wait in line or fill out paperwork.
3. Accuracy: Online payment ensures that your payment is accurate and processed quickly.
4. Security: The online payment system uses secure encryption technology to protect your personal and financial information.
5. Eco-friendly: Online payment reduces the need for physical documents and helps to protect the environment.

Other Payment Options

If you prefer not to pay online, the City of Columbus offers other payment options, including:

1. Mail: You can mail your payment to the City of Columbus, Ohio, using the address provided on the utility bill.
2. Phone: You can pay your utility bill over the phone by calling (614) 645-3111.
3. In-person: You can pay your utility bill in person at the City of Columbus’s customer service center, located at 90 West Broad Street, Columbus, Ohio 43215.

Frequently Asked Questions

1. What forms of payment are accepted online?
   • The City of Columbus accepts credit/debit cards (Mastercard, Visa, American Express, and Discover) and e-checks.
2. Can I pay my utility bill over the phone?
   • Yes, you can pay your utility bill over the phone by calling (614) 645-3111.
3. Can I pay my utility bill in person?
   • Yes, you can pay your utility bill in person at the City of Columbus’s customer service center, located at 90 West Broad Street, Columbus, Ohio 43215.
4. How do I know if my payment was successful?
   • After submitting your payment, you will receive a confirmation number. You can use this number to verify that your payment was successful.
5. Can I view my utility bill online?
   • Yes, you can view your utility bill online by logging into your account on the City of Columbus website.

Conclusion

Paying your utility bills online is a convenient and secure way to ensure that your bills are paid on time. The City of Columbus’s online payment system is easy to use and provides several benefits, including convenience, time-saving, accuracy, security, and eco-friendliness. If you have any questions or concerns, you can contact the City of Columbus’s customer service center for assistance.