Paying Your Columbia Gas of Virginia Bill: A Step-by-Step Guide

You can pay online without signing in using your credit card, debit card, PayPal, Venmo or Amazon Pay through our payment processing vendor Paymentus.

Pay My Bill

Introduction

As a customer of Columbia Gas of Virginia, paying your bill on time is essential to avoid any interruptions in your gas service. In this guide, we will walk you through the process of paying your bill using the two authorized payment methods provided by Columbia Gas of Virginia.

Paying Your Bill Online

To pay your bill online, follow these steps:

  1. Go to the Columbia Gas of Virginia website: www.columbiagasva.com
  2. Click on the “Bills & Payments” tab at the top of the page.
  3. Select “Pay My Bill” from the drop-down menu.
  4. Log in to your account using your username and password. If you don’t have an account, you can create one by clicking on “Create an Account” and following the prompts.
  5. Once you’re logged in, you’ll be taken to the Payment Center. Here, you can view your current bill, make a payment, or set up automatic payments.
  6. Choose the payment method you prefer: credit/debit card or bank draft.
  7. Enter the payment amount and complete the payment process.
  8. Keep your receipt or confirmation number for your records.

Paying Your Bill by Phone

If you prefer to pay your bill over the phone, you can do so by calling the Columbia Gas of Virginia customer service number at 1-800-544-5605. Have your account number and payment information ready, and follow the prompts to make your payment.

Payment Options

Columbia Gas of Virginia offers several payment options to fit your needs. In addition to paying online or by phone, you can also pay by mail or in person.

Paying by Mail

To pay your bill by mail, send your payment to the address listed on your bill. Make sure to include your account number and the payment coupon from your bill. Allow 5-7 business days for the payment to process.

Paying in Person

You can also pay your bill in person at any Columbia Gas of Virginia payment location. Find a payment location near you by visiting the Columbia Gas of Virginia website and searching for “payment locations.”

Conclusion

Paying your Columbia Gas of Virginia bill is easy and convenient, with multiple payment options available. If you have any questions or concerns about paying your bill, contact the Columbia Gas of Virginia customer service team for assistance.

FAQs

  1. Can I pay my bill using a credit/debit card?
    Yes, you can pay your bill using a credit/debit card online or over the phone.
  2. Can I set up automatic payments?
    Yes, you can set up automatic payments through the Columbia Gas of Virginia Payment Center.
  3. Can I pay my bill in person?
    Yes, you can pay your bill in person at any Columbia Gas of Virginia payment location.
  4. Can I pay my bill by mail?
    Yes, you can pay your bill by mail using the payment coupon and address listed on your bill.
  5. How do I create an account online?
    To create an account online, visit the Columbia Gas of Virginia website, click on “Bills & Payments,” and select “Create an Account.” Follow the prompts to create your account.
  6. How do I reset my username and password?
    To reset your username and password, visit the Columbia Gas of Virginia website, click on “Bills & Payments,” and select “Forgot Username or Password.” Follow the prompts to reset your login information.

FAQ

How do I pay my Columbia Gas of Virginia bill by phone?

Pay by phone Call 1-866-694-1828 to make a payment.

Where can I pay my Virginia gas bill?

Payment Method
How to Pay
Fee
Phone
Call us at 866.229.3578 to make a payment Monday through Friday (except for holidays) from 7 a.m. to 7 p.m.
No fee
Mail
Mail a check or money order with your payment stub to: Virginia Natural Gas P.O. Box 5409 Carol Stream, IL 60197-5409
Postage

Does Columbia Gas of Virginia have an app?

Look no further – Customize your account with the Columbia Gas mobile app for Android.

What is the phone number for Virginia gas?

Add a Service / Switch to Natural Gas If your home is already set up for natural gas, meaning you have an existing meter at your home, and you would like to start or stop service, please complete our start service request form or contact us at 1-866-229-3578.

Other Resources :

Payment Options

You can pay online without signing in using your credit card, debit card, PayPal, Venmo or Amazon Pay through our payment processing vendor Paymentus.

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