Cocoa Water Bill Pay

Cocoa Water Bill Pay – Online City Services | Cocoa, FL – Official Website

Introduction:
Welcome to the City of Cocoa’s Online City Services portal, where you can easily manage your water bill payments, view utility bills, and access various other city services. This guide will walk you through the steps to pay your water bill online, using the secure and convenient FirstChoice™ system.

Step 1: Accessing the FirstChoice™ System
To begin, open a web browser and navigate to https://cocoafl.firstbilling.com/. This will take you to the Secure Customer Log In page.

Step 2: Logging In
On the Secure Customer Log In page, enter your User Name and Password in the designated fields. If you have forgotten your User Name or Password, you can click on the appropriate link to recover them. Once you have entered your credentials, click the “Log In” button.

Alternatively, if you don’t have an account, you can click on the “Register” button to create a new account.

Step 3: Navigating to the Payment Page
After logging in, you will be redirected to the FirstChoice™ dashboard. From here, click on the “Pay Now” button to proceed to the payment page.

Step 4: Selecting a Payment Method
On the payment page, you will be given the option to select your preferred payment method. You can choose to pay by check or credit card. If you choose to pay by credit card, a convenience fee will apply.

Step 5: Entering Payment Information
Once you have selected your payment method, you will need to enter your payment information. If you are paying by check, you will need to enter your bank’s routing number and account number. If you are paying by credit card, you will need to enter your credit card number, expiration date, and security code.

Step 6: Reviewing and Submitting Payment
After entering your payment information, review your details carefully to ensure everything is correct. Once you are satisfied, click the “Submit” button to complete your payment.

Step 7: Confirming Payment
Upon submitting your payment, you will receive a confirmation page indicating that your payment has been processed successfully. You can print or save this confirmation page for your records.

Conclusion:
That’s it! You have successfully paid your Cocoa water bill using the FirstChoice™ system. If you have any questions or concerns, you can contact the City of Cocoa’s Customer Service department at (321) 433-8400 or via email at [email protected].

Note: The information in this guide is subject to change, and the City of Cocoa reserves the right to modify its policies and procedures at any time. For the most up-to-date information, please visit the City of Cocoa’s website at https://www.cocoafl.org/532/Online-City-Services.