Cleveland Utilities Bill Pay: A Step-by-Step Guide

Introduction

Cleveland Utilities offers various payment options for its customers to pay their bills conveniently. In this guide, we will walk you through the process of paying your Cleveland Utilities bill online, by phone, and in person. We will also provide you with information on the payment options available and the contact information you need to get in touch with Cleveland Utilities.

Online Payment

To pay your Cleveland Utilities bill online, follow these simple steps:

1. Go to the Cleveland Utilities website at www.clevelandutilities.com.
2. Click on the “Billing & Payments” tab at the top of the page.
3. Select “Pay Online” from the drop-down menu.
4. Enter your 12-digit Cleveland Utilities account number and your full name associated with the account.
5. Choose a payment method: credit/debit card or electronic check.
6. Enter your payment information and confirm your payment.
7. You will receive a confirmation number once your payment has been processed.

Phone Payment

To pay your Cleveland Utilities bill by phone, call (423) 472-4521. Have your 12-digit account number and payment information ready. Follow the automated prompts to make your payment.

In-Person Payment

You can also pay your Cleveland Utilities bill in person at the Cleveland Utilities office located at 2450 guthrie Dr NW, Cleveland, TN 37311. Office hours are Monday through Friday, 8:00 am to 5:00 pm.

Payment Options

Cleveland Utilities offers several payment options to suit your needs:

1. Levelized Billing Plan: This plan allows you to pay a fixed amount each month based on your historical usage.
2. Automated Payment Plan: This plan automatically deducts your monthly payment from your bank account.
3. Pay Stations & Locations: You can pay your bill at any of the designated pay stations and locations.
4. Online Payment: You can pay your bill online using a credit/debit card or electronic check.
5. Phone Payment: You can pay your bill by phone using a credit/debit card or electronic check.

Contact Information

If you need assistance with paying your Cleveland Utilities bill, you can contact Cleveland Utilities at (423) 472-4521 or visit their office at 2450 guthrie Dr NW, Cleveland, TN 37311.

Conclusion

Paying your Cleveland Utilities bill is now easier than ever with various payment options available. You can choose to pay online, by phone, or in person. Make sure to have your 12-digit account number and payment information ready. If you need assistance, don’t hesitate to contact Cleveland Utilities.