Cleveland Public Power Bill Pay

You may pay your CPP bill by phone with your credit or debit card by calling 216-420-8000. Pay by Mail. Pay your CPP bill by mail with your personal check or

Payment Options

Payment Options | Cleveland Public Power

Paying your Cleveland Public Power bill has never been easier, with various payment options available to suit your needs. You can choose to pay online, by phone, by mail, in person, or even set up a payment plan. Let’s discuss each of these options in detail.

Online Payments

You can register as a new user or sign in to access your profile and make a one-time payment. If you are a new user and have a valid CPP account, sign up for your very own account. If you are paying online and your balance is over 30 days old, contact the Call Center at 216-664-4600 and report your payment to prevent disconnection of service.

Pay by Phone

You may pay your CPP bill by phone with your credit or debit card by calling 216-420-8000.

Pay by Mail

Pay your CPP bill by mail with your personal check or money order. When paying by mail, remember to write your account number on the check and include the stub from your bill. Please allow up to 5 business days for the payment to process.

Send your payments, both Residential and Business, to:

Cleveland Public Power
PO Box 94560
Cleveland, OH 44101-4560

Pay In Person

To pay your bill in person, stop at our Customer Care Center located at:

1201 Lakeside Avenue
Cleveland, OH 44114

Our Customer Care center is open to receive your payments Monday-Friday: 7:30AM – 5:30PM.

Payment Assistance

Are you worried about your bill? Have you received a disconnection notice? Has your electricity been disconnected? Do you need a payment plan? Let us help. Our Customer Care representatives are ready to assist you. Call us at 216-664-4600.

Online Billing

Do you want to do away with paper billing? Register as a new user or sign in to access your profile to set up this preference.

Cleveland Public Power
1300 Lakeside Avenue
Cleveland OH 44114216-664-3922
Customer Care216-664-4600Power Outage216-664-3156Streetlights216-621-5483
Business Hours: Mon-Fri 7:30AM – 5:30PM

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FAQ

How do I pay my Cleveland Public Power bill by phone?

Call us at 216-664-4600.

Does Cleveland Public Power accept pipp?

Cleveland Public Power Cleveland does not participate in the PIPP program. Customers can use a payment from the HEAP program, if they qualify, as a down payment to reconnect or maintain service. To learn more about payment plans, call 216) 664 -4600.

Does Cleveland Public Power require a deposit?

A cash deposit equal to one month’s estimated bill may be required as security for the payment of services rendered. Failure of the customer to give advance notice of termination of service may result in the forfeiture of the security deposit.

Who owns Cleveland Public Power?

Cleveland Public Power is the City of Cleveland’s municipally-owned electric company and is a Division of the Department of Public Utilities. The Department provides water, sewer, and electricity to the residents and businesses in the City of Cleveland.

Other Resources :

Cleveland Public Powerwww.cpp.org