Cleveland County Water Bill Pay

Cleveland County Water Bill Pay

Introduction:

Welcome to the Cleveland County Water Bill Payment portal. Here you can find information on how to pay your water bill using the different methods available. Cleveland County Water offers various payment methods to make it convenient for our customers to pay their bills.

Online Payment:

The easiest and most convenient way to pay your water bill is through our online payment portal. You can access the portal by visiting the Cleveland County Water website and clicking on the “Ways to Pay” tab. From there, you can select the “Online Payment” option.

To make a payment online, you will need to have your account number and the last four digits of your phone number. You can then enter your payment information and submit the payment.

You can also use the Cleveland County Water mobile app to pay your bill on the go. The app is available for both Android and iOS devices.

Phone Payment:

If you prefer to pay your bill over the phone, you can call the Cleveland County Water payment hotline at 704-734-9310. You will need to have your account number and payment information ready when you call.

Please note that there is a convenience fee of 2.65% and a $0.25 transaction fee for using the phone payment service.

In-Person Payment:

You can also pay your water bill in person at the Cleveland County Water office located at 439 Casar Lawndale Road, Lawndale, NC 28090. Office hours are 8:00 am to 5:00 pm Monday through Friday.

Please bring the remittance slip from your monthly bill to the office if you choose to pay in person.

Drop Box Payment:

For your convenience, Cleveland County Water offers a drop box outside the office for use 24 hours a day, 7 days a week. You can place your payment in the drop box, but please do not put cash in the drop box as it may not be secure.

If you prefer to pay in cash, please come to the office during regular office hours.

Bank Draft Payment:

You can also sign up for bank draft payment. To do so, complete the bank draft form on the Cleveland County Water website or the back of your monthly bill. Once completed, mail the form to the office or drop it off in person. Be sure to include a voided check with the form.

Cleveland County Water will draft all accounts once a month, normally on or around the 9th.

Payment Frequently Asked Questions:

Q: How do I make a payment online?
A: Visit the Cleveland County Water website and click on the “Ways to Pay” tab. Select the “Online Payment” option and follow the prompts to enter your account information and make a payment.

Q: Is there a convenience fee for making a payment online or over the phone?
A: Yes, there is a convenience fee of 2.65% and a $0.25 transaction fee for using the phone payment service.

Q: Can I pay my bill in person?
A: Yes, you can pay your water bill in person at the Cleveland County Water office located at 439 Casar Lawndale Road, Lawndale, NC 28090. Office hours are 8:00 am to 5:00 pm Monday through Friday.

Q: Can I use a drop box to make a payment?
A: Yes, Cleveland County Water offers a drop box outside the office for use 24 hours a day, 7 days a week. Please do not put cash in the drop box as it may not be secure.

Q: How do I sign up for bank draft payment?
A: Complete the bank draft form on the Cleveland County Water website or the back of your monthly bill. Once completed, mail the form to the office or drop it off in person. Be sure to include a voided check with the form.

Conclusion:

Cleveland County Water offers various payment methods to make it convenient for our customers to pay their water bills. You can choose the method that works best for you, whether it’s online, over the phone, in person, or through bank draft. If you have any questions or concerns, please call our office at 704-538-9033.