City of Santa Fe Bill Pay: A Comprehensive Guide

The City of Santa Fe offers various ways to pay your utility bills, making it easy and convenient for residents to stay up-to-date on their payments. In this guide, we will outline the different payment options available and provide step-by-step instructions on how to make a payment.

Online Payment Options

The City of Santa Fe offers two online payment options: Paymentus and EyeOnWater.

Paymentus

Paymentus is a secure and reliable payment platform that allows residents to pay their utility bills online. To make a payment using Paymentus, follow these steps:

1. Go to the City of Santa Fe’s website (www.santafenm.gov) and click on the “Public Utilities” tab.
2. Click on “Customer Service and Utility Billing” from the drop-down menu.
3. Scroll down to the “Payment Options” section and click on “Paymentus.”
4. Follow the prompts to create a Paymentus account or log in to your existing account.
5. Enter your account information and payment details.
6. Review your information and click “Submit” to complete your payment.

EyeOnWater

EyeOnWater is a convenient and easy-to-use platform that allows residents to view and pay their utility bills online. To make a payment using EyeOnWater, follow these steps:

1. Go to the City of Santa Fe’s website (www.santafenm.gov) and click on the “Public Utilities” tab.
2. Click on “Customer Service and Utility Billing” from the drop-down menu.
3. Scroll down to the “Payment Options” section and click on “EyeOnWater.”
4. Follow the prompts to create an EyeOnWater account or log in to your existing account.
5. Enter your account information and payment details.
6. Review your information and click “Submit” to complete your payment.

In-Person Payment Options

Residents can also make payments in person at the City of Santa Fe’s Utility Billing Division. The division is located at 801 W San Mateo Rd, Santa Fe, NM 87505.

Cash Payments

Residents can make cash payments at the Utility Billing Division during business hours. Please bring your utility bill and a valid ID to make a cash payment.

Check Payments

Residents can also make check payments at the Utility Billing Division. Please bring your utility bill and a valid ID to make a check payment.

Credit/Debit Card Payments

Residents can also make credit/debit card payments at the Utility Billing Division. Please bring your utility bill and a valid ID to make a credit/debit card payment.

Other Payment Options

The City of Santa Fe also offers other payment options, including:

Direct Debit

Residents can set up direct debit payments, which allow the city to automatically deduct the payment amount from their bank account. To set up direct debit payments, follow these steps:

1. Go to the City of Santa Fe’s website (www.santafenm.gov) and click on the “Public Utilities” tab.
2. Click on “Customer Service and Utility Billing” from the drop-down menu.
3. Scroll down to the “Payment Options” section and click on “Direct Debit.”
4. Follow the prompts to complete the direct debit form.
5. Attach a voided check to the form and return it to the Utility Billing Division.

AutoPay

Residents can also set up AutoPay, which allows the city to automatically deduct the payment amount from their bank account on a designated date. To set up AutoPay, follow these steps:

1. Go to the City of Santa Fe’s website (www.santafenm.gov) and click on the “Public Utilities” tab.
2. Click on “Customer Service and Utility Billing” from the drop-down menu.
3. Scroll down to the “Payment Options” section and click on “Auto