Paying City of Newark Bills: A Guide to Online Payment Options

Introduction

Paying bills online has become a norm in today’s digital age. The City of Newark, Delaware, offers its residents the convenience of paying their utility bills and electric accounts online through two different portals. In this guide, we will explore the steps to make payments using these portals and answer some frequently asked questions.

Online Payment Options

1. Payments.NewarkDE.gov

The first portal for paying City of Newark bills is Payments.NewarkDE.gov. This portal allows residents to pay their utility bills, electric accounts, and other city services online. To make a payment, follow these steps:

1. Go to Payments.NewarkDE.gov and select the type of bill you want to pay.
2. Enter your account number and zip code to locate your account.
3. Choose the payment method you want to use (credit/debit card or e-check).
4. Enter the payment amount and confirm the payment.
5. You will receive a confirmation number once the payment is processed.

2. NewarkDE.gov

The second portal for paying City of Newark bills is NewarkDE.gov. This portal provides residents with interactive modules and access to more current, detailed information related to their water and electric consumption. To make a payment, follow these steps:

1. Go to NewarkDE.gov and click on the “Pay My Bill” button.
2. Log in to your account using your username and password.
3. Select the type of bill you want to pay.
4. Enter the payment amount and confirm the payment.
5. You will receive a confirmation number once the payment is processed.

Frequently Asked Questions

1. What forms of payment are accepted?

Both portals accept credit/debit cards and e-checks.

1. Can I pay my bill over the phone?

No, the City of Newark does not accept payment over the phone.

1. Can I pay my bill in person?

Yes, you can pay your bill in person at the Newark Municipal Building, 220 S Main Street, Newark, DE 19711.

1. Is there a fee for using the online payment portals?

No, there is no fee for using the online payment portals.

1. How long does it take for my payment to be processed?

Payments are processed immediately, and you will receive a confirmation number once the payment is processed.

1. Can I view my bill online?

Yes, you can view your bill online by logging into your account on either portal.

1. Can I sign up for automatic payments?

Yes, you can sign up for automatic payments by logging into your account on either portal.

1. Can I pay my bill by mail?

Yes, you can pay your bill by mail by sending a check or money order to: City of Newark, P.O. Box 13447, Philadelphia, PA 19101.

Conclusion

Paying City of Newark bills online is a convenient and secure way to manage your utility bills and electric accounts. Residents can choose to pay their bills through either Payments.NewarkDE.gov or NewarkDE.gov. Both portals offer easy-to-follow instructions and secure payment processing. If you have any questions or concerns, you can contact the Payments and Utility Billing department at 302-366-7000 during normal business hours.