Paying Your Utility Bill in the City of Modesto: A Comprehensive Guide

Introduction

Paying your utility bill in the city of Modesto has become more accessible and convenient than ever. With the city’s improved Bill Pay Customer Portal, you can now pay your bill online, by phone, or in person. In this guide, we will walk you through the process of paying your utility bill using the city’s official website.

Online Utility Bill Payment

To pay your utility bill online, follow these steps:

1. Visit the Bill Pay Customer Portal and click on “Register Now” to create an account.
2. Enter all required information, including your utility billing account number, and click “Enroll.”
3. Once logged in, click “Add Account” to add your utility account.
4. Enter your account number, account alias (optional), and click “Add Account.”
5. You will receive confirmation that your account has been added.
6. Click “Pay Now” to make a one-time payment.
7. Enter your account number, email, and confirm email. Click “Continue.”
8. Enter payment information, including payment amount, payment method, and payment information. Click “Continue.”
9. Confirm payment by clicking the box to authorize payment and agree to the Payment Authorization Terms. Click “Pay.”
10. You will receive a confirmation page once payment has been approved.

Online Utility Bill Pay Help & Support

If you need help with online utility bill payment, you can visit the Online Utility Bill Pay Help & Support page. Here, you can find answers to frequently asked questions (FAQs) related to online utility bill payment.

Phone Payment

To pay your utility bill by phone, call 209-577-5395. You will need to have your utility billing account number ready. Follow the prompts to enter your payment information and confirm your payment.

In-Person Payment

You can also pay your utility bill in person at the Revenue Collections and Compliance office, located at 1010 10th Street, Suite 2100, Modesto, CA 95354. The office is open Monday through Friday, 8:30 AM to 4:30 PM.

Other Resources

The city of Modesto offers several other resources for utility bill payment, including:

• Measure H: Measure H projects and information.
• Online Bill Pay: Make payments online.
• Pay Your Bill: Pay your utility bill online, by phone, or in person.
• Pay Your Utility Bill – Online: Pay your utility bill online using the city’s improved Bill Pay Customer Portal.
• Pay Your Utility Bill – By Phone: Pay your utility bill by phone by calling 209-577-5395.
• Pay Your Bill – Pay Stations: Visit an authorized pay station near you to pay your utility bill.
• Pay Your Utility Bill – In Person: Pay your utility bill in person at the Revenue Collections and Compliance office.

Conclusion

Paying your utility bill in the city of Modesto is now more convenient than ever, with multiple payment options available. If you have any questions or concerns, you can visit the city’s official website or contact the Revenue Collections and Compliance office for assistance.